Best Sellers
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Inspired
- How to Create Tech Products Customers Love, Second Edition
- Written by: Marty Cagan
- Narrated by: Marty Cagan
- Length: 7 hrs and 45 mins
- Unabridged
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Overall
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Performance
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Story
How do today's most successful tech companies - Amazon, Google, Facebook - design, develop, and deploy the products that have earned the love of literally billions of people around the world? Find out....
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Well written and even better narrated
- By Nehal Shah on 03-04-21
Written by: Marty Cagan
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The Million-Dollar Financial Advisor
- Powerful Lessons and Proven Strategies from Top Producers
- Written by: David J. Mullen Jr.
- Narrated by: Allan Robertson
- Length: 8 hrs and 24 mins
- Unabridged
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Overall
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Performance
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Story
The best financial advisors are well equipped to succeed regardless of market conditions....
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Excellent Book
- By Ranganath Muthu on 28-10-21
Written by: David J. Mullen Jr.
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How to Become a Rainmaker
- The Rules for Getting and Keeping Customers and Clients
- Written by: Jeffrey J. Fox
- Narrated by: Jeffrey J. Fox
- Length: 2 hrs and 8 mins
- Unabridged
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Overall
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Performance
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Story
A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...
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Learnt why Sales is most important than making a product
- By RG on 03-01-24
Written by: Jeffrey J. Fox
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The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- Written by: Joseph A. Michelli
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 12 mins
- Unabridged
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Overall
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Performance
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Story
The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company....
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Brilliant
- By Placeholder on 06-12-20
Written by: Joseph A. Michelli
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The JOLT Effect
- How High Performers Overcome Customer Indecision
- Written by: Matthew Dixon, Ted McKenna
- Narrated by: Matthew Dixon, Ted McKenna
- Length: 5 hrs and 47 mins
- Unabridged
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Overall
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Performance
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Story
In sales, the worst thing you can hear from a customer isn’t “no.” It’s “I need to think about it.” When this happens, deeply entrenched business advice says to double down on your efforts to sell a buyer on all the ways they might win by choosing you and your business....
Written by: Matthew Dixon,
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The Revenue Acceleration Playbook
- Creating an Authentic Buyer Journey Across Sales, Marketing, and Customer Success
- Written by: Brent Keltner
- Narrated by: Brent Keltner
- Length: 9 hrs and 29 mins
- Unabridged
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Overall
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Performance
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Story
Sales and marketing expert Brent Keltner introduces a proven go-to-market framework to increase personalization and authenticity across every step of the buyer journey....
Written by: Brent Keltner
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Inspired
- How to Create Tech Products Customers Love, Second Edition
- Written by: Marty Cagan
- Narrated by: Marty Cagan
- Length: 7 hrs and 45 mins
- Unabridged
-
Overall
-
Performance
-
Story
How do today's most successful tech companies - Amazon, Google, Facebook - design, develop, and deploy the products that have earned the love of literally billions of people around the world? Find out....
-
-
Well written and even better narrated
- By Nehal Shah on 03-04-21
Written by: Marty Cagan
-
The Million-Dollar Financial Advisor
- Powerful Lessons and Proven Strategies from Top Producers
- Written by: David J. Mullen Jr.
- Narrated by: Allan Robertson
- Length: 8 hrs and 24 mins
- Unabridged
-
Overall
-
Performance
-
Story
The best financial advisors are well equipped to succeed regardless of market conditions....
-
-
Excellent Book
- By Ranganath Muthu on 28-10-21
Written by: David J. Mullen Jr.
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How to Become a Rainmaker
- The Rules for Getting and Keeping Customers and Clients
- Written by: Jeffrey J. Fox
- Narrated by: Jeffrey J. Fox
- Length: 2 hrs and 8 mins
- Unabridged
-
Overall
-
Performance
-
Story
A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...
-
-
Learnt why Sales is most important than making a product
- By RG on 03-01-24
Written by: Jeffrey J. Fox
-
The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- Written by: Joseph A. Michelli
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 12 mins
- Unabridged
-
Overall
-
Performance
-
Story
The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company....
-
-
Brilliant
- By Placeholder on 06-12-20
Written by: Joseph A. Michelli
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The JOLT Effect
- How High Performers Overcome Customer Indecision
- Written by: Matthew Dixon, Ted McKenna
- Narrated by: Matthew Dixon, Ted McKenna
- Length: 5 hrs and 47 mins
- Unabridged
-
Overall
-
Performance
-
Story
In sales, the worst thing you can hear from a customer isn’t “no.” It’s “I need to think about it.” When this happens, deeply entrenched business advice says to double down on your efforts to sell a buyer on all the ways they might win by choosing you and your business....
Written by: Matthew Dixon,
-
The Revenue Acceleration Playbook
- Creating an Authentic Buyer Journey Across Sales, Marketing, and Customer Success
- Written by: Brent Keltner
- Narrated by: Brent Keltner
- Length: 9 hrs and 29 mins
- Unabridged
-
Overall
-
Performance
-
Story
Sales and marketing expert Brent Keltner introduces a proven go-to-market framework to increase personalization and authenticity across every step of the buyer journey....
Written by: Brent Keltner
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The Effortless Experience
- Conquering the New Battleground for Customer Loyalty
- Written by: Matthew Dixon, Nick Toman, Rick DeLisi
- Narrated by: Matthew Dixon, Nick Toman, Rick DeLisi
- Length: 6 hrs and 37 mins
- Unabridged
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Overall
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Performance
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Story
In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty....
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Effortless listening
- By Indian on 07-07-20
Written by: Matthew Dixon,
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Delivering Happiness
- A Path to Profits, Passion, and Purpose
- Written by: Tony Hsieh
- Narrated by: Tony Hsieh
- Length: 8 hrs and 17 mins
- Unabridged
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Overall
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Performance
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Story
Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....
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Happiness Delivered !!!
- By Rishi on 24-01-24
Written by: Tony Hsieh
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Never Lose a Customer Again
- Turn Any Sale into Lifelong Loyalty in 100 Days
- Written by: Joey Coleman
- Narrated by: Joey Coleman
- Length: 9 hrs and 28 mins
- Unabridged
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Overall
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Performance
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Story
Coleman's theory of customer loyalty is that it's not about getting the sale: It's about the 100 days after the sale....
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There are many insights that i learnt from the book
- By Kalaakaar Makerspace on 12-05-20
Written by: Joey Coleman
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Jobs to Be Done
- A Roadmap for Customer-Centered Innovation
- Written by: Stephen Wunker, David Farber, Jessica Wattman
- Narrated by: Tim Andres Pabon
- Length: 4 hrs and 52 mins
- Unabridged
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Overall
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Performance
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Story
Jobs to Be Done gives you a clear-cut framework for thinking about your business, outlines a road map for discovering new markets, new products, and new services....
Written by: Stephen Wunker,
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Lean Customer Development
- Building Products Your Customers Will Buy
- Written by: Cindy Alvarez
- Narrated by: Chelsea Kwoka
- Length: 7 hrs and 23 mins
- Unabridged
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Overall
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Performance
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Story
How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through customer development research - before you waste months and millions on a product or service that no one needs or wants....
Written by: Cindy Alvarez
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Getting Naked
- A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty
- Written by: Patrick Lencioni
- Narrated by: Dan Woren
- Length: 4 hrs and 17 mins
- Unabridged
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Overall
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Performance
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Story
This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge....
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very insightful...3 times listening is over..
- By Amazon Customer on 16-03-20
Written by: Patrick Lencioni
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The Nordstrom Way to Customer Experience Excellence, 3rd Edition
- Creating a Values-Driven Service Culture
- Written by: Robert Spector, breAnne O. Reeves
- Narrated by: Eric Pollins
- Length: 6 hrs and 14 mins
- Unabridged
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Overall
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Performance
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Story
The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service....
Written by: Robert Spector,
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The Seven Pillars of Customer Success
- A Proven Framework to Drive Impactful Client Outcomes for Your Company
- Written by: Wayne McCulloch
- Narrated by: Nick Hardcastle
- Length: 8 hrs and 6 mins
- Unabridged
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Overall
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Performance
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Story
Wayne McCulloch has more than 25 years of experience in the software industry — years spent in training, adoption, and customer experience, the building blocks for customer success....
Written by: Wayne McCulloch
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Fish! For Life
- Written by: Stephen C. Lundin, John Christensen, Harry Paul
- Narrated by: Kerin McCue, Sara Krieger
- Length: 2 hrs and 38 mins
- Unabridged
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Overall
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Performance
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Story
Millions of business people have used the best-selling FISH! books to improve the way they work. Now, the authors turn their attention to life's daily personal challenges, helping listeners deal with them simply and effectively....
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Guidelines to Structure your life.
- By NIDHI SHARMA on 12-09-21
Written by: Stephen C. Lundin,
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The Innovative Sale
- Unleash Your Creativity for Better Customer Solutions and Extraordinary Results
- Written by: Mark Donnolo
- Narrated by: Walter Dixon
- Length: 4 hrs and 21 mins
- Unabridged
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Overall
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Performance
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Story
When it comes to strategies, salespeople usually veer toward one of two extremes: operating analytically…or by the seat of their pants....
Written by: Mark Donnolo
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Zingerman's Guide to Giving Great Service
- Treating Your Customers Life Royalty
- Written by: Ari Weinzweig
- Narrated by: Ari Weinzweig
- Length: 2 hrs and 51 mins
- Unabridged
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Overall
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Performance
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Story
Do you really need another audiobook on customer service?....
Written by: Ari Weinzweig
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No B.S. Trust Based Marketing
- The Ultimate Guide to Creating Trust in an Understandibly Un-trusting World
- Written by: Dan S Kennedy
- Narrated by: Tom Gallagher
- Length: 7 hrs and 7 mins
- Unabridged
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Overall
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Performance
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Story
Internationally recognized “millionaire maker,” Dan S. Kennedy, joined by entrepreneur and financial consultant, Matt Zagula, show you how to break down the barriers caused by the “trust no one” mantra invading every customer’s mind today....
Written by: Dan S Kennedy
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The Thank You Economy
- Written by: Gary Vaynerchuk
- Narrated by: Gary Vaynerchuk
- Length: 5 hrs and 41 mins
- Unabridged
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Overall
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Performance
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Story
If this were 1923, this book would have been called "Why Radio Is Going to Change the Game"....
Written by: Gary Vaynerchuk
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Build Your Community
- Written by: Richard Millington
- Narrated by: Alex Wyndham
- Length: 9 hrs and 11 mins
- Unabridged
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Overall
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Performance
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Story
If you wish to build a united, powerful online community, Build Your Community is your definitive guide....
Written by: Richard Millington
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The Experience Mindset
- Changing the Way You Think About Growth
- Written by: Tiffani Bova, Tom Peters - foreword
- Narrated by: Tiffani Bova, Kaleo Griffith
- Length: 6 hrs and 30 mins
- Unabridged
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Overall
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Performance
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Story
From the bestselling author of Growth IQ comes a guide to enhancing customer and employee experience simultaneously for unprecedented revenue growth....
Written by: Tiffani Bova,
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Hug Your Haters
- How to Embrace Complaints and Keep Your Customers
- Written by: Jay Baer
- Narrated by: Jay Baer
- Length: 5 hrs and 36 mins
- Unabridged
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Overall
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Performance
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Story
Technology has evaporated the barriers of complaint. With smartphones and always-on Internet access, consumers complain more often and across more channels....
Written by: Jay Baer
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Inbound Selling
- How to Change the Way You Sell to Match How People Buy
- Written by: Brian Signorelli
- Narrated by: Kevin Stillwell
- Length: 7 hrs and 14 mins
- Unabridged
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Overall
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Performance
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Story
Change the way you think about sales to sell more, and sell better. Over the past decade, Inbound Marketing has changed the way companies earn buyers’ trust and build their brands - through meaningful, helpful content. But with that change comes unprecedented access to information....
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nothing unique, not much informative
- By Parvesh on 04-12-23
Written by: Brian Signorelli
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Unlocking the Customer Value Chain
- How Decoupling Drives Consumer Disruption
- Written by: Thales S. Teixeira, Greg Piechota
- Narrated by: Tom Weitzel
- Length: 11 hrs and 14 mins
- Unabridged
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Overall
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Performance
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Story
Based on six years of research, Harvard Business School Professor Thales Teixeira shows how and why industries are disrupted and what established companies can do to respond - as well as what potential start-ups must master if they hope to gain a competitive edge....
Written by: Thales S. Teixeira,
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Customer Communities
- Engage and Retain Customers to Build the Future of Your Business
- Written by: Nick Mehta, Robin Van Lieshout
- Narrated by: Stephen R. Thorne
- Length: 7 hrs and 59 mins
- Unabridged
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Overall
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Performance
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Story
Nick Mehta and Robin Van Lieshout deliver a playbook on how to cultivate meaningful communities that fuel quantifiable business growth. In the book, you'll learn how to capitalize on this new growth strategy to scale your company and develop excitement around your products and your firm....
Written by: Nick Mehta,
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The Referral Engine
- Teaching Your Business to Market Itself
- Written by: John Jantsch
- Narrated by: John Jantsch
- Length: 6 hrs and 49 mins
- Unabridged
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Overall
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Performance
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Story
This practical, smart, and original guide is essential listening for any company looking to grow without a fat marketing budget...
Written by: John Jantsch
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Outside In
- The Power of Putting Customers at the Center of Your Business
- Written by: Harley Manning, Kerry Bodine
- Narrated by: Mel Foster
- Length: 7 hrs and 35 mins
- Unabridged
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Overall
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Performance
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Story
The solution in each case was a focus on customer experience, the most powerful - and misunderstood - element of corporate strategy today....
Written by: Harley Manning,
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What Customers Crave
- How to Create Relevant and Memorable Experiences at Every Touchpoint
- Written by: Nicholas J. Webb
- Narrated by: James Foster
- Length: 7 hrs and 1 min
- Unabridged
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Overall
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Performance
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Story
What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top....
Written by: Nicholas J. Webb
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Be Amazing or Go Home
- Seven Customer Service Habits That Create Confidence with Everyone
- Written by: Shep Hyken
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 20 mins
- Unabridged
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Overall
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Performance
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Story
Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master....
Written by: Shep Hyken
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The Power of Value Selling
- The Gold Standard to Drive Revenue and Create Customers for Life
- Written by: Julie Thomas
- Narrated by: Wendy Tremont King
- Length: 7 hrs and 55 mins
- Unabridged
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Overall
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Performance
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Story
Sought-after trainer and sales leader Julie Thomas delivers an exciting new take on buyer-centric selling to modern buyers....
Written by: Julie Thomas