Best Sellers
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Inspired
- How to Create Tech Products Customers Love, Second Edition
- Written by: Marty Cagan
- Narrated by: Marty Cagan
- Length: 7 hrs and 45 mins
- Unabridged
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Overall
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Performance
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Story
How do today's most successful tech companies - Amazon, Google, Facebook - design, develop, and deploy the products that have earned the love of literally billions of people around the world? Find out....
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Well written and even better narrated
- By Nehal Shah on 03-04-21
Written by: Marty Cagan
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Inbound Selling
- How to Change the Way You Sell to Match How People Buy
- Written by: Brian Signorelli
- Narrated by: Kevin Stillwell
- Length: 7 hrs and 14 mins
- Unabridged
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Overall
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Performance
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Story
Change the way you think about sales to sell more, and sell better. Over the past decade, Inbound Marketing has changed the way companies earn buyers’ trust and build their brands - through meaningful, helpful content. But with that change comes unprecedented access to information....
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nothing unique, not much informative
- By Parvesh on 04-12-23
Written by: Brian Signorelli
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The Effortless Experience
- Conquering the New Battleground for Customer Loyalty
- Written by: Matthew Dixon, Nick Toman, Rick DeLisi
- Narrated by: Matthew Dixon, Nick Toman, Rick DeLisi
- Length: 6 hrs and 37 mins
- Unabridged
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Overall
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Performance
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Story
In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty....
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Effortless listening
- By Indian on 07-07-20
Written by: Matthew Dixon,
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Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- Written by: Joseph A. Michelli
- Narrated by: Joseph A. Michelli
- Length: 7 hrs and 31 mins
- Unabridged
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Overall
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Performance
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Story
Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy....
Written by: Joseph A. Michelli
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How to Become a Rainmaker
- The Rules for Getting and Keeping Customers and Clients
- Written by: Jeffrey J. Fox
- Narrated by: Jeffrey J. Fox
- Length: 2 hrs and 8 mins
- Unabridged
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Overall
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Performance
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Story
A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...
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Learnt why Sales is most important than making a product
- By RG on 03-01-24
Written by: Jeffrey J. Fox
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Delivering Happiness
- A Path to Profits, Passion, and Purpose
- Written by: Tony Hsieh
- Narrated by: Tony Hsieh
- Length: 8 hrs and 17 mins
- Unabridged
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Overall
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Performance
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Story
Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....
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Happiness Delivered !!!
- By Rishi on 24-01-24
Written by: Tony Hsieh
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Inspired
- How to Create Tech Products Customers Love, Second Edition
- Written by: Marty Cagan
- Narrated by: Marty Cagan
- Length: 7 hrs and 45 mins
- Unabridged
-
Overall
-
Performance
-
Story
How do today's most successful tech companies - Amazon, Google, Facebook - design, develop, and deploy the products that have earned the love of literally billions of people around the world? Find out....
-
-
Well written and even better narrated
- By Nehal Shah on 03-04-21
Written by: Marty Cagan
-
Inbound Selling
- How to Change the Way You Sell to Match How People Buy
- Written by: Brian Signorelli
- Narrated by: Kevin Stillwell
- Length: 7 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
Change the way you think about sales to sell more, and sell better. Over the past decade, Inbound Marketing has changed the way companies earn buyers’ trust and build their brands - through meaningful, helpful content. But with that change comes unprecedented access to information....
-
-
nothing unique, not much informative
- By Parvesh on 04-12-23
Written by: Brian Signorelli
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The Effortless Experience
- Conquering the New Battleground for Customer Loyalty
- Written by: Matthew Dixon, Nick Toman, Rick DeLisi
- Narrated by: Matthew Dixon, Nick Toman, Rick DeLisi
- Length: 6 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty....
-
-
Effortless listening
- By Indian on 07-07-20
Written by: Matthew Dixon,
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Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- Written by: Joseph A. Michelli
- Narrated by: Joseph A. Michelli
- Length: 7 hrs and 31 mins
- Unabridged
-
Overall
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Performance
-
Story
Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy....
Written by: Joseph A. Michelli
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How to Become a Rainmaker
- The Rules for Getting and Keeping Customers and Clients
- Written by: Jeffrey J. Fox
- Narrated by: Jeffrey J. Fox
- Length: 2 hrs and 8 mins
- Unabridged
-
Overall
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Performance
-
Story
A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...
-
-
Learnt why Sales is most important than making a product
- By RG on 03-01-24
Written by: Jeffrey J. Fox
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Delivering Happiness
- A Path to Profits, Passion, and Purpose
- Written by: Tony Hsieh
- Narrated by: Tony Hsieh
- Length: 8 hrs and 17 mins
- Unabridged
-
Overall
-
Performance
-
Story
Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....
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Happiness Delivered !!!
- By Rishi on 24-01-24
Written by: Tony Hsieh
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Converted
- The Data-Driven Way to Win Customers' Hearts
- Written by: Neil Hoyne
- Narrated by: Neil Hoyne
- Length: 3 hrs and 19 mins
- Unabridged
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Overall
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Performance
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Story
Under pressure for quick results and facing fierce marketplace competition, too many marketers are boxed into spaghetti-to-the-wall forms of digital marketing that limit the potential of their long hours, countless experiments, and warehouses of data....
Written by: Neil Hoyne
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Jobs to Be Done
- A Roadmap for Customer-Centered Innovation
- Written by: Stephen Wunker, David Farber, Jessica Wattman
- Narrated by: Tim Andres Pabon
- Length: 4 hrs and 52 mins
- Unabridged
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Overall
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Performance
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Story
Jobs to Be Done gives you a clear-cut framework for thinking about your business, outlines a road map for discovering new markets, new products, and new services....
Written by: Stephen Wunker,
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The JOLT Effect
- How High Performers Overcome Customer Indecision
- Written by: Matthew Dixon, Ted McKenna
- Narrated by: Matthew Dixon, Ted McKenna
- Length: 5 hrs and 47 mins
- Unabridged
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Overall
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Performance
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Story
In sales, the worst thing you can hear from a customer isn’t “no.” It’s “I need to think about it.” When this happens, deeply entrenched business advice says to double down on your efforts to sell a buyer on all the ways they might win by choosing you and your business....
Written by: Matthew Dixon,
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The Thank You Economy
- Written by: Gary Vaynerchuk
- Narrated by: Gary Vaynerchuk
- Length: 5 hrs and 41 mins
- Unabridged
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Overall
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Performance
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Story
If this were 1923, this book would have been called "Why Radio Is Going to Change the Game"....
Written by: Gary Vaynerchuk
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The Seven Pillars of Customer Success
- A Proven Framework to Drive Impactful Client Outcomes for Your Company
- Written by: Wayne McCulloch
- Narrated by: Nick Hardcastle
- Length: 8 hrs and 6 mins
- Unabridged
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Overall
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Performance
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Story
Wayne McCulloch has more than 25 years of experience in the software industry — years spent in training, adoption, and customer experience, the building blocks for customer success....
Written by: Wayne McCulloch
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The Language of Trust
- Written by: Michael Maslansky
- Narrated by: Michael Maslansky
- Length: 7 hrs and 26 mins
- Unabridged
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Overall
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Performance
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Story
What to say, how to say it, and why it matters: communicating with authority and honesty in an age of mistrust.....
Written by: Michael Maslansky
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Fish! For Life
- Written by: Stephen C. Lundin, John Christensen, Harry Paul
- Narrated by: Kerin McCue, Sara Krieger
- Length: 2 hrs and 38 mins
- Unabridged
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Overall
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Performance
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Story
Millions of business people have used the best-selling FISH! books to improve the way they work. Now, the authors turn their attention to life's daily personal challenges, helping listeners deal with them simply and effectively....
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Guidelines to Structure your life.
- By NIDHI SHARMA on 12-09-21
Written by: Stephen C. Lundin,
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Amaze Every Customer Every Time
- 52 Tools for Delivering the Most Amazing Customer Service on the Planet
- Written by: Shep Hyken
- Narrated by: Joe Bronzi
- Length: 5 hrs and 26 mins
- Unabridged
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Overall
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Performance
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Story
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business - in any market and any economy....
Written by: Shep Hyken
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The Million-Dollar Financial Advisor
- Powerful Lessons and Proven Strategies from Top Producers
- Written by: David J. Mullen Jr.
- Narrated by: Allan Robertson
- Length: 8 hrs and 24 mins
- Unabridged
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Overall
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Performance
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Story
The best financial advisors are well equipped to succeed regardless of market conditions....
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Excellent Book
- By Ranganath Muthu on 28-10-21
Written by: David J. Mullen Jr.
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Getting Naked
- A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty
- Written by: Patrick Lencioni
- Narrated by: Dan Woren
- Length: 4 hrs and 17 mins
- Unabridged
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Overall
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Performance
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Story
This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge....
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very insightful...3 times listening is over..
- By Amazon Customer on 16-03-20
Written by: Patrick Lencioni
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Never Lose a Customer Again
- Turn Any Sale into Lifelong Loyalty in 100 Days
- Written by: Joey Coleman
- Narrated by: Joey Coleman
- Length: 9 hrs and 28 mins
- Unabridged
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Overall
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Performance
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Story
Coleman's theory of customer loyalty is that it's not about getting the sale: It's about the 100 days after the sale....
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There are many insights that i learnt from the book
- By Kalaakaar Makerspace on 12-05-20
Written by: Joey Coleman
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Make Them Smile
- Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth
- Written by: Dr. Sulman Ahmed
- Narrated by: Tom Beyer
- Length: 7 hrs and 33 mins
- Unabridged
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Overall
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Performance
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Story
For hardworking and dedicated professional service providers, Make Them Smile offers a way out of the grind of living hour to billable hour, providing a road map for how to build a scalable, standardized brand that provides a consistent, repeatable, and high-quality customer experience.
Written by: Dr. Sulman Ahmed
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The Power of Value Selling
- The Gold Standard to Drive Revenue and Create Customers for Life
- Written by: Julie Thomas
- Narrated by: Wendy Tremont King
- Length: 7 hrs and 55 mins
- Unabridged
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Overall
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Performance
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Story
Sought-after trainer and sales leader Julie Thomas delivers an exciting new take on buyer-centric selling to modern buyers....
Written by: Julie Thomas
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Listen or Die
- 40 Lessons That Turn Customer Feedback into Gold
- Written by: Sean McDade PhD
- Narrated by: Assaf Cohen
- Length: 5 hrs and 23 mins
- Unabridged
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Overall
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Performance
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Story
In this interconnected world dominated by social media, consumers’ voices are broadcast louder and wider than ever before. In Listen Or Die, customer experience expert Sean McDade presents 40 quick, easy-to-use best practices for creating an exemplary Voice of Customer (VoC) program....
Written by: Sean McDade PhD
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Secrets of the Great Rainmakers
- Proven Techniques from the Business Pros
- Written by: Jeffrey J. Fox
- Narrated by: Jeffrey J. Fox
- Length: 2 hrs and 30 mins
- Unabridged
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Overall
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Performance
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Story
In Secrets of the Great Rainmakers you'll learn how to outsmart the competition and set yourself apart from the pack....
Written by: Jeffrey J. Fox
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The Experience Mindset
- Changing the Way You Think About Growth
- Written by: Tiffani Bova, Tom Peters - foreword
- Narrated by: Tiffani Bova, Kaleo Griffith
- Length: 6 hrs and 30 mins
- Unabridged
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Overall
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Performance
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Story
From the bestselling author of Growth IQ comes a guide to enhancing customer and employee experience simultaneously for unprecedented revenue growth....
Written by: Tiffani Bova,
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The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- Written by: Joseph A. Michelli
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 12 mins
- Unabridged
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Overall
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Performance
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Story
The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company....
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Brilliant
- By Placeholder on 06-12-20
Written by: Joseph A. Michelli
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Build Your Community
- Written by: Richard Millington
- Narrated by: Alex Wyndham
- Length: 9 hrs and 11 mins
- Unabridged
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Overall
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Performance
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Story
If you wish to build a united, powerful online community, Build Your Community is your definitive guide....
Written by: Richard Millington
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Lean Customer Development
- Building Products Your Customers Will Buy
- Written by: Cindy Alvarez
- Narrated by: Chelsea Kwoka
- Length: 7 hrs and 23 mins
- Unabridged
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Overall
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Performance
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Story
How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through customer development research - before you waste months and millions on a product or service that no one needs or wants....
Written by: Cindy Alvarez
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Unlocking the Customer Value Chain
- How Decoupling Drives Consumer Disruption
- Written by: Thales S. Teixeira, Greg Piechota
- Narrated by: Tom Weitzel
- Length: 11 hrs and 14 mins
- Unabridged
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Overall
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Performance
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Story
Based on six years of research, Harvard Business School Professor Thales Teixeira shows how and why industries are disrupted and what established companies can do to respond - as well as what potential start-ups must master if they hope to gain a competitive edge....
Written by: Thales S. Teixeira,
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The Nordstrom Way to Customer Experience Excellence, 3rd Edition
- Creating a Values-Driven Service Culture
- Written by: Robert Spector, breAnne O. Reeves
- Narrated by: Eric Pollins
- Length: 6 hrs and 14 mins
- Unabridged
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Overall
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Performance
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Story
The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service....
Written by: Robert Spector,
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The Revenue Acceleration Playbook
- Creating an Authentic Buyer Journey Across Sales, Marketing, and Customer Success
- Written by: Brent Keltner
- Narrated by: Brent Keltner
- Length: 9 hrs and 29 mins
- Unabridged
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Overall
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Performance
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Story
Sales and marketing expert Brent Keltner introduces a proven go-to-market framework to increase personalization and authenticity across every step of the buyer journey....
Written by: Brent Keltner
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Go Big or Go Home
- Written by: Diana Kander, Tucker Trotter
- Narrated by: Diana Kander, Tucker Trotter
- Length: 2 hrs and 28 mins
- Unabridged
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Overall
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Performance
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Story
Go Big or Go Home is the greatest collection of the most memorable pitches in film, sports, business, and philanthropy. These stories come from individuals and organizations that decided to Go Big or Go Home because their deals were too important to fail....
Written by: Diana Kander,
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No B.S. Trust Based Marketing
- The Ultimate Guide to Creating Trust in an Understandibly Un-trusting World
- Written by: Dan S Kennedy
- Narrated by: Tom Gallagher
- Length: 7 hrs and 7 mins
- Unabridged
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Overall
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Performance
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Story
Internationally recognized “millionaire maker,” Dan S. Kennedy, joined by entrepreneur and financial consultant, Matt Zagula, show you how to break down the barriers caused by the “trust no one” mantra invading every customer’s mind today....
Written by: Dan S Kennedy