Jeff Scott doesn’t talk about “growth” like a slogan — he talks about it like a responsibility.

Because in industrial, you don’t get to coast. You either build capability, or you fall behind.

In this episode of the Fully Open Podcast, host Gil Welsford Jr. sits down with Jeff Scott of NOSHOK. Jeff has spent 51 years inside the business, starting in shipping and receiving as “the third man” in a 400 sq ft storefront, and helping it grow into a modern operation built for the long haul.

💡 What you’ll hear:

• What “e-commerce” actually means in industrial (and why it’s not just “ordering online”)
• Why product data, drawings, and speed-to-answer are part of customer experience now
• How NOSHOK moved certifications from paperwork to process using ERP, serial numbers, and QR codes
• Why quality programs and compliance are the real moat (not low price)
• The stewardship mindset: “We serve the business. The business doesn’t serve us.”
• The simplest truth Jeff repeats: you either grow or you die

🎯 This isn’t just a conversation about valves and instrumentation — it’s about building a company that stays credible, relevant, and trusted for decades.

🔗 Learn more about NOSHOK: https://www.noshok.com

🔧 Explore Valve & Instrumentation Solutions from ValveMan: https://valveman.com