Conflict to Clarity: From Win-Lose to Win-Win Outcomes with Linda Durack
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Conflict to Clarity: From Win-Lose to Win-Win Outcomes with Linda Durack
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About this listen
In this new episode of Redesigning Health and Home mediator, Linda Durack unpacks needs an interest vs positions, shows how to reframe loaded language during family conflicts, and walks through what is BATNA vs WATNA so you can negotiate with more clarity. She shares, facilitative mediation tools like reframing, active listening, the Thomas-Kilmann conflict modes, and the BIA (before – incident – after) lens to stay future-focused and co-create durable agreements. #conflict resolution #NeedsAnInterest #Mediation #FutureFocused #Reframing
Resources shared by Linda:
https://www.ccrchicago.org/
https://kilmanndiagnostics.com/assessments/thomas-kilmann-instrument-one-assessment-person/
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