In this episode of Brand On The Rocks, Ryan Holck hops on the mic for a solo "On the Rocks" pour—cutting past the fluff to break down a deceptively simple, crucial distinction: testimonials vs. reviews.

Drawing on personal experiences and candid client stories, Ryan Holck explores why relying on generic reviews may leave your audience cold, and how heartfelt, story-driven testimonials build trust and a lasting emotional connection with your best customers. He shares awkward (but honest!) conversations he's had with clients about setting expectations, and lays out why transformation stories matter more than a five-star grade. You'll walk through actionable strategies for getting higher-quality, story-based feedback—and hear why honest, up-front messaging might be your ticket to client loyalty (and repeat business).

Episode takeaways:

• The difference between a traditional review and a true testimonial—and why it matters

• How to ask clients for feedback that highlights real transformation, not just performance

• The power of setting honest expectations so your "social proof" works for your brand, not against it

• Lessons from Ryan Holck's own experience: saying "no" when the timeline's too tight, how integrity builds long-term trust, and the risks of marketing-by-script

• Practical steps for revisiting the stories you share and making sure your proof actually connects

If you know your product or service delivers—but your testimonials read more like report cards than real wins—this episode is a must-listen. Pour yourself a glass, tune in for straight-up, actionable insights, and discover how your story can drive stronger connections and better business.

Ready for bolder, clearer messaging that cuts through the noise? Hit play and follow Brand On The Rocks so you never miss an episode!

--

Want to cut through the noise and create a brand story that actually connects? Schedule a call with Ryan Holck at DistillYourStory.com.

Get the free guide: Website Essentials — The 8-Part Blueprint for a Lead-Generating Business Website. Download it now at DistillYourStory.com/Website-Blueprint.

Ready to simplify your message and grow your business? Explore Ryan's Distill Your Story Framework — proven to help entrepreneurs and teams craft clarity that drives revenue. Learn more at DistillYourStory.com.