Most communication plans are comprehensive documents that satisfy process requirements but fail to manage actual communication. This episode reveals how to build communication strategies that stakeholders will use and appreciate, starting with a fundamental shift: design around what people need to know to make decisions, not what you think they should know about your project. Learn the three-question framework for identifying real communication requirements, how to create communication matrices with success criteria that drive quality over frequency, and why more communication often trains people to ignore you. We cover the communication diet technique for eliminating noise, how to design meeting cadences around decision velocity instead of calendar defaults, and practical approaches for creating communication channels that prevent email chaos. You’ll discover how to build explicit escalation frameworks for problem communication, conduct communication audits that reveal what’s actually working, and create stakeholder communication agreements that prevent frustration. Perfect for project managers tired of producing reports nobody reads and ready to focus on signal instead of noise.​​​​​​​​​​​​​​​​

Project Management in Practice Series

This episode is part of a structured series that organizes episodes into a coherent curriculum for practising project managers. It keeps each episode self-contained while allowing listeners to follow a logical progression from project initiation to delivery control. Each focuses on a concrete, practical aspect of day-to-day project delivery.