04 - Ethics and Professional Conduct: Building Trust Through Integrity
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04 - Ethics and Professional Conduct: Building Trust Through Integrity
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Description: Your reputation as an honest, trustworthy information source is your most valuable business asset. This episode dives deep into the three pillars of ethical home inspection practice: avoiding conflicts of interest, accurate and fair reporting, and conducting business with integrity. We'll examine controversial scenarios including "pay to play" relationships with referral sources, accepting vendor compensation, and the one-year repair prohibition. Learn why you should report "just the facts" without understatement or overstatement, understand your fiduciary duty to clients, and discover proper procedures for disclosing inspection results. We'll also tackle the difference between defensive reporting and professional reporting, discuss inspection scope expansion issues, and explain your ethical obligations regarding report redistribution. Whether you're navigating pressure from real estate agents or wrestling with disclosure dilemmas, this episode provides the ethical framework for making the right decisions.
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