Be generous in highlighting good qualities and careful in criticizing. cover art

Be generous in highlighting good qualities and careful in criticizing.

Be generous in highlighting good qualities and careful in criticizing.

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This phrase brings us back to the fundamental value of Emotional Generosity.
We live in a culture of "correction." We are trained to spot errors, typos, and flaws instantly. We think that pointing out what is wrong is how we help people improve. But this quote reminds us of a psychological law: people wither under constant criticism and bloom under sincere appreciation.
Here is why you should be a "detective of the good":
1. The Pygmalion Effect:
Psychology tells us that people tend to rise (or fall) to the level of our expectations.
If you constantly highlight a person's laziness, they internalize it ("I am lazy") and act it out.
If you generously highlight their potential ("I admire how creative you are"), they strive to prove you right. Generosity is not just being nice; it is a leadership tool that creates the behavior you want to see.
2. Criticism is Surgery:
The quote says be "careful" with criticism, not that you should never do it.
Treat criticism like surgery: it is necessary to remove a problem, but it cuts the skin. It should be done rarely, with extreme precision, in a sterile environment (privacy), and with the intent to heal, not to hurt. If you operate with a dirty knife (anger/ego), you cause an infection (resentment).
3. The Bank Account of Trust:
Every compliment is a deposit; every criticism is a withdrawal.
If you try to make a withdrawal (criticize) from an account that is empty (no prior appreciation), the check bounces. The relationship goes bankrupt. You must earn the right to criticize by first building a massive reserve of appreciation.
The golden rule: "Praise in public, correct in private."
Amplify the good for the world to see; address the bad where dignity can be preserved.
As Dale Carnegie, the master of human relations, famously said: "Be hearty in your approbation and lavish in your praise."

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