Letting people go, holding your team accountable, and figuring out what kind of leader you actually want to be.. none of it’s simple. In this episode, Melody and Curt talks about the messiness of managing people you genuinely care about, the emotional cost of firing, and what happens when your "people-first" values run up against business realities. Expect stories, frustration, a little sparring, and a surprising amount of compassion.

What Melody & Curt Talk About:

1. Why Melody waited way too long to fire people (again) and regrets “keeping them because I love them”
2. Curt’s “boiling frog” metaphor for how dysfunction sneaks up
3. The comfort trap: when loyalty and long-term relationships blur the line between family and business
4. The great fight: Is it better to have relationships or to treat staff as interchangeable “numbers?”
5. Real talk on KPIs, weekly scorecards, and why “feelings aren’t data”
6. Melody’s February company reset: six weeks where everyone has to prove they can lead themselves
7. Struggling with being a “cheerleader” versus embracing the hard-ass accountability role
8. The exhaustion (and necessity) of moving someone out of a job, especially in a tiny team where roles overlap and money’s tight
9. The myth of “changing yourself” into the perfect leader and why building the right leadership team matters more

Key Takeaways:

1. Keeping someone just because you care about them is usually a sign you need to let them go.
2. Accountability doesn’t happen by accident—it takes structure, and sometimes, giving someone else the authority to deliver the tough news.
3. You don’t have to fit the old-school “boss” mold to be a real leader; your job is to find complementary strengths and let go of what drains you.
4. When self-accountability is missing, no number of meetings or systems will save you (but you still have to try).
5. Growth almost always means outgrowing someone. The worst part? You’ll know it long before you act.

Timestamps:

0:00 – Why it’s so hard to let people go

8:55 – Relationship vs. results: The accountability fight

31:28 – Wearing too many hats when the business is small

46:43 – The myth of the “perfect” leader and reframing leadership roles

57:58 – Growth, fear, and why change is always painful (until it isn’t)