P06: Správa obsahu, znalostí a strategie Outsourcingu
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Content Management (CMS): oddělení obsahu od formy, srovnání s DMS. Knowledge Management: rozdíl mezi explicitními a implicitními znalostmi a role Repository. Outsourcing IT: rozhodování Make-or-buy. Varianty Onshoring, Nearshoring a Offshoring. Šance (core business) a rizika (ztráta know-how). Modely Cloud Computingu: IaaS, PaaS a SaaS.
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