Estate Management Discussions with Sarah Jane
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In this episode, we sit down with estate manager Sarah Jane for an honest discussion about what it really takes to operate a private household at the highest level. Estate management is often misunderstood from the outside perceived as household oversight but in reality the role is more like running a private company, where operations, people management, discretion, and logistics must work together every day.
Sarah shares her experience managing complex homes, coordinating staff, and supporting principals whose schedules, travel, and expectations leave little room for error. We discuss the practical challenges estate managers face: hiring and retaining staff, setting boundaries within a private residence, maintaining standards without disrupting the family’s lifestyle, and navigating the unique dynamic of working inside someone’s personal environment rather than a traditional workplace.