Why Effective Listening Beats Talking Every Time – Advice That Works
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Why Effective Listening Beats Talking Every Time – Advice That Works
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About this listen
Who’s usually the smartest person in the room? According to Jeff Burgess, it’s often the one doing the least talking. In this episode, Jeff reflects on an early career lesson learned the hard way: talking more doesn’t make you smarter — listening does.
From his early days battling “motormouth” in customer meetings to discovering the power of silence, Jeff breaks down why effective listening builds trust, uncovers real needs, and creates stronger relationships. He shares practical insights on asking better questions, doing just enough homework, and why patience and thoughtful follow-up often matter more than having all the answers on the spot.
A grounded, no-nonsense episode about why listening with intent isn’t passive — it’s one of the most powerful tools in business and life.
To learn more about Jeff’s journey, pick up a copy of 𝙄𝙩 𝙒𝙤𝙧𝙠𝙚𝙙 𝙁𝙤𝙧 𝙈𝙚: 𝙈𝙮 𝙇𝙞𝙛𝙚 𝙎𝙚𝙞𝙯𝙞𝙣𝙜 𝙊𝙥𝙥𝙤𝙧𝙩𝙪𝙣𝙞𝙩𝙮 𝙖𝙣𝙙 𝘽𝙪𝙞𝙡𝙙𝙞𝙣𝙜 𝙎𝙪𝙘𝙘𝙚𝙨𝙨 today!
100% of all royalties go directly to the Wounded Warrior Project!
Wondrous Stories.... Words and music by Jon Anderson.
Copyright held by Atlantic Recording Corporation (℗ 1977, 2003, 2008)