How Leadership Has Changed in Auto Repair | Ep. 2
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About this listen
Thanks for listening to Shop Talk Her Way! We believe that to make it in this industry, no matter your role or experience, you need training! That's why we recommend the WorldPac Training Institute. Training for any experience level in person and online. Learn more HERE
In this episode, JeanAnn SaintGrace explores the evolving landscape of leadership in the automotive repair industry. She shares her own journey from an authoritarian, "do it because I said so" leadership style to a more supportive and empowering approach. Key takeaways include the importance of setting team members up for success by providing clarity and support, the value of recognizing and celebrating team achievements to boost morale, and the need for regular one-on-one mentorship to help employees connect their work to a greater purpose.
Timestamps:
00:00 Leadership Challenges in Automotive Industry
05:54 "Modern Leadership: Following to Lead"
09:25 "Setting Him Up for Success"
12:53 "Gratitude Transforms Leadership"
16:35 "Valuing Older Workers' Expertise"
18:13 "Finding Purpose in Automotive Work"
22:10 "Building Unity and Teamwork"
26:25 Mentorship and Leadership for Growth
30:46 "Transformative Leadership Through Servant Leadership"
32:22 "Share, Engage, and Level Up"