Death of the Coffee Line
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About this listen
You know that moment when you pull up to the drive-thru and already regret it? Episode 2 is for that exact feeling.
Justin Starbird sits down again with p!ng cofounders Jane Lo and Rob Whitten to talk through how the whole system actually works, without turning it into a science fair. They break down how the app and on-site sensors line you up in the right order, why the window handoff matters, and how the goal stays the same every time: your drink is ready when you arrive, not five minutes before.
They also get into the stuff New Englanders complain about loudly and correctly: lids that fail, spills in the backseat, and drinks that taste like they have been waiting longer than you have. Around here, we do not have time for a coffee adventure.
You will hear how p!ng is thinking about 24/7 access for night shift workers, why energy drinks belong on the menu, and how custom caffeine levels could become a real thing.
They also touch on the community round on Wefunder and why letting customers invest just makes sense.
Fast coffee. Clear choices. No nonsense.