I am going to be honest right from the start. This is a rant. A friendly one. But still a rant.

I’m a geek at heart. I love shiny tools, clever plugins, little bits of tech that make my marketing life easier. But lately it feels like some of my favorites have decided to test me. Really test me.

It started with my email marketing platform quietly turning off a third-party API I relied on. Their decision, fine. But maybe a heads up would have been nice. Instead, I spent four months wondering why new subscribers were suspiciously quiet. Turns out, the connection was dead. And I only discovered it while building a completely unrelated page on my website. When I reached out to support, they casually mentioned they don’t use that interface anymore. Terrific.

Then my chatbot decided to hallucinate. I asked it to summarize an interview and create a teaser. Simple request. Except it thanked a guest who wasn’t even in the conversation. Not even close. I have no idea where it found that name. Apparently, creativity is a little too free these days.

And just when I thought I had hit my quota for weird tech behavior, the tool I use to make reels took a detour. This is the tool I trust to pull clean little snippets and generate accurate captions. Instead, it rewrote my perfectly articulate guest into something that sounded like bro speak. She deserved better. I deserved better. The whole episode deserved better.

So yes, this is a rant. But it is also a reminder. No matter how good a tool is, no matter how long you have trusted it, you still need to double check. Tools change without warning. Interfaces break. Technology goes off the rails. And if you are not paying attention, your marketing can end up in a ditch you did not see coming.

Takeaways

• Check your tools regularly. Even the ones you think are rock solid. A quick test can save months of missing data or embarrassing surprises. • Never hand over your voice completely. AI is helpful, but it is not infallible. Review everything before it goes into the world with your name on it.

Because in marketing, the only thing worse than tech that fails is not noticing it failed.

More than a Few Words - Marketing Conversation

A bite-sized marketing podcast that cuts through the noise and delivers actionable ideas, with no fluff and no jargon.