EP 111: Why Hiring an Operations Manager Too Early Can Sink Your Agency
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EP 111: Why Hiring an Operations Manager Too Early Can Sink Your Agency
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About this listen
Summary:
Feeling like your agency is running in circles? You’re not alone. Many founders think the solution to chaos is a single hire: an operations manager. I thought the same and I learned the hard way that hiring too soon can multiply confusion, not clarity.
In this episode, I break down why the smartest operations hires fail when foundational clarity is missing and what to do first so they actually create leverage instead of firefighting.
Takeaways:
- The exact reason most ops hires backfire and how I discovered it the hard way.
- Why clarity on your services, clients, and ownership is more important than hiring.
- How operations aren't a task, it’s thousands of tiny decisions shaping culture.
- The rare cases where an ops manager actually multiplies results.
- My step by step “pre ops readiness” approach to get your agency ready.
- How to avoid paying a high price for a fast fix.
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