Nurse Builds AI Patient Advocacy App Inspired By Her Own Misdiagnosed Brain Condition (with Rachel Dumas)
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About this listen
Nurse, patient, and founder Rachell Dumas joins host Colton Lord on the Club Nurse Podcast to share how her own near-death experience inspired HEARD, an AI-powered app helping patients advocate for themselves.
Rachell has a background in trauma, neuro ICU, and COVID care, and traveled to New York City during the height of the pandemic. After nine pregnancy losses, two brain surgeries, and being dismissed in the ER while showing stroke symptoms, she built HEARD to give patients the tools she had as a nurse: research, real-time guidance, and a way to escalate care when something is wrong.
In this episode, Rachell and Colton dig into why misdiagnosis kills 250,000 patients a year, how AI can both help and harm in healthcare, and why nurses are some of the best innovators in the country. She also opens up about the trauma of COVID, the power of therapy, and why every nurse should trust their instincts.
If you're a nurse with an idea, a patient who feels unheard, or someone curious about where AI and healthcare meet, this conversation is for you.
Learn more at myherdapp.com. Listen to the full episode at nurse.org/clubnurse.
Connect with Colton on social media:
Instagram: @coltonalanlord, @club.nurse
TikTok: @nursecolton