SHOW NOTES (DIVE VERSION)

Episode Title: Food Service Execution: Maintaining Temperature Protocols and Discard Timers (Episode 88)

Episode Description: "By selling an expired product, you completely violated standard health protocols, you permanently destroyed the physical quality of the food, and you risked a severe illness for the consumer." In this episode of Dive, Mike Hernandez explains why sales associates must strictly enforce discard timers and immediately remove expired food from the sales floor to protect the physical health of the customer.

What You Will Learn:

• Mike's Professional Background: Why treating the hot food section as a secondary priority creates a massive physical liability for the store.
• The Temporary Holding Zone: Why the heating equipment is not a permanent storage unit and how extended heat completely destroys the quality of the food.
• The Timer Intervention: The exact physical procedure for pausing the transaction line to remove expired items the exact minute the timer flashes.
• The Waste Documentation: Why you must physically record the discarded items on the waste log instead of leaving them on the shelf to save money.

Resources & Links:

• Download the Food Safety Execution Checklist: Text the code word DIVE88 to 9 5 6 - 8 9 7 - 9 1 9 2.
• Recommended Listen: Survive: Episode 89.
• Watch the Channel: Check out the YouTube channel and subscribe at @cStoreCenter.