Jon Healy spent 20 years as a carer. A year ago, a medical episode took most of his sight, and overnight his life was radically altered.

In this episode he talks about what that taught him. The everyday accessibility tools that turned out to be a lifeline. The job he can still do, just differently. And the surprising ways AI has opened up new work rather than just speeding up the old.

We get into the co-produced course his service users led, which snowballed into a graduation, a recipe book, a book club and a regular quiz. The practical AI wins, from a traffic-free walking route to a World Cup planner built for people who find reading hard. And his honest, measured take on where AI helps in care and where the human has to stay in charge.

Jon also shares the moment AI found a 1981 legal precedent and resolved a tribunal case without a hearing.

A warm, grounded conversation about care, technology and seeing the world differently.

Timestamps

00:00 Jon's story, 20 years in care

01:13 Losing his sight, and relearning everything

02:33 The accessibility setup that keeps him working

08:00 A new perspective: becoming an advocate

10:47 The course that snowballed into a graduation

17:41 How AI actually gets used, day to day

21:37 Advocacy at Parliament, and why care is undervalued

29:46 Where AI could go wrong in care

33:36 What good training looks like

35:31 The 1981 case law that won a tribunal

About David Mance

David Mance is an independent AI trainer and consultant, and the founder of AI in Social Care. He helps UK care providers adopt AI safely and effectively. Find out more at https://aiinsocialcare.com/