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#275: When Your Top Performer Goes Quiet: How to Have the Conversation
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When your best employee starts going quiet, most managers wait. They're busy. They tell themselves it will pass. But silence sends a message, and it is not the one you want to send. Dr. Janel Anderson shares a personal story about a top performer who checked out for weeks, and what happened when she finally sat down with her. She walks through a four-step framework for entering this conversation with care and confidence: how to name what you've observed, how to ask one question and let silence work, how to hold the person and the standard at the same time, and how to follow up on purpose. If someone on your team has been off and you haven't said anything yet, this episode is your next step.
Find show notes at https://janelanderson.com/275