Why Most Training Doesn't Work (And What Great Learners Do Instead) with Michael Wolfe, Director of Learning & Development, SEFA
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What if the biggest problem with training...isn't the training?
In this episode of Confessions Beyond the Food, Nancy Ridlen sits down with Michael Wolfe, Director of Learning & Development at SEFA, to explore why organizations often misunderstand learning and what it really takes to develop people.
Michael shares his unique perspective as someone who entered the foodservice industry just four years ago, offering fresh insights into an industry filled with long-tenured professionals. Together, they discuss why experience doesn't automatically make someone a great trainer, the "curse of knowledge" that experts often face, and why learning is a shared responsibility between the teacher and the learner.
You'll also hear practical advice on becoming a better learner, regardless of who is doing the teaching.
In this episode:
- Michael's journey into the foodservice industry
- Fresh observations from an industry outsider
- Why experience doesn't always equal great training
- Common misconceptions about learning and development
- What great learners do differently
- Why taking ownership of your own learning matters
Stay tuned for Part 2, where we'll dive into how leaders can create a culture of learning that drives stronger teams and better business results.