Beyond UPI: From Innovation to Liability
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India's fintech success, led by NPCI and UPI, has set a global benchmark for digital payments. As fintechs expand internationally, they face growing cross-border liability risks that extend beyond cyberattacks. This episode explores the often overlooked overlap between cyber risk and Professional Indemnity (PI), why many founders underestimate these exposures, and how the right risk management and insurance strategies can support safe global growth.
Points of discussion:
1.India has successfully built world-leading digital payment infrastructure through NPCI and UPI. As fintech companies expand globally, what new Professional Indemnity and cross-border liability risks emerge beyond traditional cyber security concerns?
2.Many fintech founders invest heavily in cyber security but overlook Professional Indemnity insurance. Why does this knowledge gap exist, and how can founders better understand the overlap between cyber incidents, technology failures, and financial liability to third parties?
3.With increasing regulatory scrutiny across international markets, what practical risk management, governance, and insurance strategies should Indian fintech firms adopt to confidently scale their business while protecting customers, partners, and investors?
Speaker Bio: Soumya Shukla is an Executive Partner at ElpeeCo. with over 15 years of experience advising insurers, brokers, and corporate clients on complex insurance, risk, and reinsurance matters. She specializes in liability and specialty insurance, claims consulting, dispute resolution, arbitration, and regulatory compliance. Known for combining legal expertise with strong commercial insight, Soumya helps organizations translate complex challenges into practical, outcome-driven solutions. She has held key roles across leading insurance and brokerage firms and is widely regarded as a trusted advisor in high-stakes insurance and risk landscapes.