Ep. 270: Linfield basketball alum Dan McMillan shares how empowering your team to GIVE can create a ripple effect. A grieving customer once received a box of gourmet pears from his insurance company because a claims employee sensed he needed something extra. It turned out pears were his late wife's favorite fruit. Dan, now President and CEO of The Standard, shared the story with his executive team — and today, it's included in strategic materials shared with 30,000 salespeople around the world.

On this episode, Dan joins Don Yaeger to talk about:

• The five words a high school coach gave him that he still lives by 40+ years later

• How to turn disappointment into development

• The lesson from a Linfield basketball bench that shaped how he handles every setback since

Do you want to write a book? In my new role as Publisher at Forbes Books and with the incredible resources and expertise of their team, we're making it easier than ever to help YOU to tell your story. Send us a message here to get started: https://books.forbes.com/don/

Looking for a speaker for your next event? From more than 30 years of interviewing and studying the greatest winners of all time Don offers these live and virtual presentations built to inspire your team towards personal and professional greatness.

Special thanks to Amelia Prieto and Abbie Brandt for making this episode possible.