Get Your Free Audiobook
-
Connected Strategy
- Building Continuous Customer Relationships for Competitive Advantage
- Narrated by: David Marantz
- Length: 6 hrs and 58 mins
- Categories: Business & Careers, Management & Leadership
People who bought this also bought...
-
Competing in the Age of AI
- Strategy and Leadership When Algorithms and Networks Run the World
- Written by: Marco Iansiti, Karim R. Lakhani
- Narrated by: Steven Jay Cohen
- Length: 9 hrs and 38 mins
- Unabridged
-
Overall
-
Performance
-
Story
In industry after industry, data, analytics, and AI-driven processes are transforming the nature of work. While we often still treat AI as the domain of a specific skill, business function, or sector, we have entered a new era in which AI is challenging the very concept of the firm. AI-centric organizations exhibit a new operating architecture, redefining how they create, capture, share, and deliver value.
-
-
Very bad narration by Audi ble
- By Mohit on 02-12-20
-
Upstream
- How to Solve Problems Before They Happen
- Written by: Dan Heath
- Narrated by: Dan Heath
- Length: 7 hrs and 46 mins
- Unabridged
-
Overall
-
Performance
-
Story
We all have a tendency to work around problems. We are resourceful. We improvise. We’re so accustomed to managing emergencies as they strike that we often don’t stop to think about how we could prevent crises before they happen. Why 'solve' crimes when we could stop them being committed? Why treat chronic diseases when they could be prevented from developing? Why provide shelter for the homeless rather than working to keep people housed in the first place? Why do our efforts skew so heavily towards reaction rather than prevention?
-
-
the narration of the story is very nice
- By Jayanth on 12-03-21
-
Think Again
- The Power of Knowing What You Don't Know
- Written by: Adam Grant
- Narrated by: Adam Grant
- Length: 6 hrs and 41 mins
- Unabridged
-
Overall
-
Performance
-
Story
Intelligence is usually seen as the ability to think and learn, but in a rapidly changing world, there's another set of cognitive skills that might matter more: the ability to rethink and unlearn. In recent months, the pandemic has forced us all to reevaluate our assumptions about health and safety and multiple acts of police brutality have challenged most of us to reconsider our responsibility for fighting racism. Yet in our daily lives, too many of us still favor the comfort of conviction over the discomfort of doubt.
-
-
A book that grows on you and makes you rethink
- By Sourav Nayyar on 24-02-21
-
Humanocracy
- Creating Organizations as Amazing as the People Inside Them
- Written by: Gary Hamel, Michele Zanini
- Narrated by: Graham Halstead
- Length: 11 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
In a world of unrelenting change and unprecedented challenges, we need organizations that are resilient and daring. Unfortunately, most organizations, overburdened by bureaucracy, are sluggish and timid. In Humanocracy, Gary Hamel and Michele Zanini make a passionate, data-driven argument for excising bureaucracy and replacing it with something better. Drawing on more than a decade of research and packed with practical examples, Humanocracy lays out a detailed blueprint for creating organizations that are as inspired and ingenious as the human beings inside them.
-
-
Gary Hamel: pathbreaking as always!
- By leandisciple on 16-12-20
-
Leadership Is Language
- The Hidden Power of What You Say and What You Don't
- Written by: L. David Marquet
- Narrated by: L. David Marquet
- Length: 10 hrs and 40 mins
- Unabridged
-
Overall
-
Performance
-
Story
Few of us realise that our language in the workplace inhibits creative problem-solving and escalates uncertainty and stress. In both high-pressure situations and everyday scenarios, in each meeting and email, we have the opportunity to empower our colleagues by using the right words. In Leadership Is Language, Former US Navy captain David Marquet expands on his best-selling leadership book Turn the Ship Around! and shows managers and leaders the next step in their development: how to enable their team through communication.
-
Unlocking the Customer Value Chain
- How Decoupling Drives Consumer Disruption
- Written by: Thales S. Teixeira, Greg Piechota
- Narrated by: Tom Weitzel
- Length: 11 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
Based on six years of research, Harvard Business School Professor Thales Teixeira shows how and why industries are disrupted and what established companies can do to respond - as well as what potential start-ups must master if they hope to gain a competitive edge.
-
Competing in the Age of AI
- Strategy and Leadership When Algorithms and Networks Run the World
- Written by: Marco Iansiti, Karim R. Lakhani
- Narrated by: Steven Jay Cohen
- Length: 9 hrs and 38 mins
- Unabridged
-
Overall
-
Performance
-
Story
In industry after industry, data, analytics, and AI-driven processes are transforming the nature of work. While we often still treat AI as the domain of a specific skill, business function, or sector, we have entered a new era in which AI is challenging the very concept of the firm. AI-centric organizations exhibit a new operating architecture, redefining how they create, capture, share, and deliver value.
-
-
Very bad narration by Audi ble
- By Mohit on 02-12-20
-
Upstream
- How to Solve Problems Before They Happen
- Written by: Dan Heath
- Narrated by: Dan Heath
- Length: 7 hrs and 46 mins
- Unabridged
-
Overall
-
Performance
-
Story
We all have a tendency to work around problems. We are resourceful. We improvise. We’re so accustomed to managing emergencies as they strike that we often don’t stop to think about how we could prevent crises before they happen. Why 'solve' crimes when we could stop them being committed? Why treat chronic diseases when they could be prevented from developing? Why provide shelter for the homeless rather than working to keep people housed in the first place? Why do our efforts skew so heavily towards reaction rather than prevention?
-
-
the narration of the story is very nice
- By Jayanth on 12-03-21
-
Think Again
- The Power of Knowing What You Don't Know
- Written by: Adam Grant
- Narrated by: Adam Grant
- Length: 6 hrs and 41 mins
- Unabridged
-
Overall
-
Performance
-
Story
Intelligence is usually seen as the ability to think and learn, but in a rapidly changing world, there's another set of cognitive skills that might matter more: the ability to rethink and unlearn. In recent months, the pandemic has forced us all to reevaluate our assumptions about health and safety and multiple acts of police brutality have challenged most of us to reconsider our responsibility for fighting racism. Yet in our daily lives, too many of us still favor the comfort of conviction over the discomfort of doubt.
-
-
A book that grows on you and makes you rethink
- By Sourav Nayyar on 24-02-21
-
Humanocracy
- Creating Organizations as Amazing as the People Inside Them
- Written by: Gary Hamel, Michele Zanini
- Narrated by: Graham Halstead
- Length: 11 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
In a world of unrelenting change and unprecedented challenges, we need organizations that are resilient and daring. Unfortunately, most organizations, overburdened by bureaucracy, are sluggish and timid. In Humanocracy, Gary Hamel and Michele Zanini make a passionate, data-driven argument for excising bureaucracy and replacing it with something better. Drawing on more than a decade of research and packed with practical examples, Humanocracy lays out a detailed blueprint for creating organizations that are as inspired and ingenious as the human beings inside them.
-
-
Gary Hamel: pathbreaking as always!
- By leandisciple on 16-12-20
-
Leadership Is Language
- The Hidden Power of What You Say and What You Don't
- Written by: L. David Marquet
- Narrated by: L. David Marquet
- Length: 10 hrs and 40 mins
- Unabridged
-
Overall
-
Performance
-
Story
Few of us realise that our language in the workplace inhibits creative problem-solving and escalates uncertainty and stress. In both high-pressure situations and everyday scenarios, in each meeting and email, we have the opportunity to empower our colleagues by using the right words. In Leadership Is Language, Former US Navy captain David Marquet expands on his best-selling leadership book Turn the Ship Around! and shows managers and leaders the next step in their development: how to enable their team through communication.
-
Unlocking the Customer Value Chain
- How Decoupling Drives Consumer Disruption
- Written by: Thales S. Teixeira, Greg Piechota
- Narrated by: Tom Weitzel
- Length: 11 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
Based on six years of research, Harvard Business School Professor Thales Teixeira shows how and why industries are disrupted and what established companies can do to respond - as well as what potential start-ups must master if they hope to gain a competitive edge.
-
Beyond Entrepreneurship 2.0
- Written by: Jim Collins
- Length: Not Yet Known
- Unabridged
-
Overall
-
Performance
-
Story
Beyond Entrepreneurship 2.0 is a new and improved version of the book that Jim Collins and Bill Lazier wrote years ago. In this upgraded edition, Jim Collins honours his mentor, Bill Lazier, who passed away in 2005, and re-examines the original text of Beyond Entrepreneurship with his 2020 perspective.
-
The Tyranny of Merit
- What’s Become of the Common Good?
- Written by: Michael J. Sandel
- Narrated by: Michael J Sandel
- Length: 11 hrs and 17 mins
- Unabridged
-
Overall
-
Performance
-
Story
These are dangerous times for democracy. We live in an age of winners and losers, where the odds are stacked in favour of the already fortunate. Stalled social mobility and entrenched inequality give the lie to the promise that 'you can make it if you try'. And the consequence is a brew of anger and frustration that has fuelled populist protest, with the triumph of Brexit and election of Donald Trump.
-
-
A must read in today’s divisive times
- By JMV on 26-03-21
-
Think Like a Rocket Scientist
- Simple Strategies for Giant Leaps in Work and Life
- Written by: Ozan Varol
- Narrated by: Ozan Varol
- Length: 10 hrs and 44 mins
- Unabridged
-
Overall
-
Performance
-
Story
In this accessible and practical book, Ozan Varol reveals nine simple strategies from rocket science that you can use to make your own giant leaps in work and life - whether it's landing your dream job, accelerating your business, learning a new skill, or creating the next breakthrough product. Today, thinking like a rocket scientist is a necessity. We all encounter complex and unfamiliar problems in our lives. Those who can tackle these problems - without clear guidelines and with the clock ticking - enjoy an extraordinary advantage.
-
-
In a league of it's own.
- By Khalid on 21-06-20
-
No Rules Rules
- Netflix and the Culture of Reinvention
- Written by: Reed Hastings, Erin Meyer
- Narrated by: Jason Culp, Allyson Ryan
- Length: 9 hrs and 42 mins
- Unabridged
-
Overall
-
Performance
-
Story
Hard work is irrelevant. Be radically honest. Adequate performance gets a generous severance. And never, ever try to please your boss. These are some of the ground rules if you work at Netflix. They are part of a unique cultural experiment that explains how the company has transformed itself at lightning speed from a DVD mail-order service into a streaming superpower - with 125 million fervent subscribers and a market capitalisation bigger than Disney. Finally Reed Hastings, Netflix chairman and CEO, is sharing the secrets that have revolutionised the entertainment and tech industries.
-
-
Fabulous book, gives a lot of food for thought!
- By Sanchit on 03-11-20
-
Doing Agile Right
- Transformation Without Chaos
- Written by: Darrell K. Rigby, Sarah Elk, Steven H. Berez
- Narrated by: Steve Menasche
- Length: 7 hrs and 46 mins
- Unabridged
-
Overall
-
Performance
-
Story
Agile, say its enthusiasts, can transform your company, catapulting you to the head of the pack. Not so fast. In this clear-eyed and indispensable audiobook, Sarah Elk and Steve Berez provide a much-needed reality check. They dispel the myths and misconceptions that have accompanied agile's growth - the idea that it can reshape your organization all at once, for instance, or that it should be used in every function and for all types of work.
-
The Harvard Business Review Leader's Handbook: Make an Impact, Inspire Your Organization, and Get to the Next Level
- HBR Handbooks Series
- Written by: Ron Ashkenas, Brook Manville
- Narrated by: Daniel Henning
- Length: 8 hrs and 55 mins
- Unabridged
-
Overall
-
Performance
-
Story
The critical leadership practices - the ones that will allow a leader to make the biggest impact over time - are well established. They're about how you create a vision and inspire others to follow it. In this comprehensive handbook, strategy and change experts Ron Ashkenas and Brook Manville distill proven ideas and frameworks about leadership from Harvard Business Review, interviews with senior executives, and their own experience in the field - all to help rising leaders stand out and have a big impact.
-
Driving Digital Strategy
- A Guide to Reimagining Your Business
- Written by: Sunil Gupta
- Narrated by: Daniel Henning
- Length: 7 hrs and 53 mins
- Unabridged
-
Overall
-
Performance
-
Story
Digital transformation is no longer news - it's a necessity. For more than a decade, Gupta has studied digital transformation at Fortune 500 companies. He knows what works and what doesn't. Merely dabbling in digital or launching a small independent unit, which many companies do, will not bring success. Instead you need to fundamentally change the core of your business and ensure that your digital strategy touches all aspects of your organization: your business model, value chain, customer relationships, and company culture.
-
-
Wonderful book and Fabulous Narration
- By Sai Machavaram on 19-01-21
-
The Fearless Organization
- Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth
- Written by: Amy C. Edmondson
- Narrated by: Jennifer Jill Araya
- Length: 6 hrs and 43 mins
- Unabridged
-
Overall
-
Performance
-
Story
The Fearless Organization offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent, but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule, or intimidate.
-
Caste
- The Lies That Divide Us
- Written by: Isabel Wilkerson
- Narrated by: Robin Miles
- Length: 14 hrs and 26 mins
- Unabridged
-
Overall
-
Performance
-
Story
Beyond race or class, our lives are defined by a powerful, unspoken system of divisions. Pulitzer Prize-winning author Isabel Wilkerson gives an astounding portrait of this hidden phenomenon. Linking America, India and Nazi Germany, Wilkerson reveals how our world has been shaped by caste - and how its rigid, arbitrary hierarchies still divide us today. With clear-sighted rigour, Wilkerson unearths the eight pillars that connect caste systems across civilisations and demonstrates how our own era of intensifying conflict and upheaval has arisen as a consequence of caste.
-
-
‘Introduction to racism in America’
- By Chii on 06-11-20
-
No Filter
- The Inside Story of Instagram
- Written by: Sarah Frier
- Narrated by: Sarah Frier, Megan Tusing
- Length: 11 hrs and 20 mins
- Unabridged
-
Overall
-
Performance
-
Story
The remarkable inside story of how Instagram became the hottest website on Earth. With astonishing access to all the key players, she recounts the fateful meeting of the Instagram founders in 2010. She explores the company’s unlikely acquisition by Facebook and the internal clashes over whether it could retain its autonomy. And she reveals how when Facebook entered a tailspin brought about by data misuse and fake news, it was Instagram that came to the rescue. But this is not just a Silicon Valley story. No Filter reveals how Instagram has transformed global society.
-
-
A meticulous chronicle
- By Ajith Narayanan on 21-02-21
-
Uncharted
- How to Map the Future
- Written by: Margaret Hefferman
- Narrated by: Margaret Heffernan
- Length: 11 hrs and 10 mins
- Unabridged
-
Overall
-
Performance
-
Story
How can we think about the future? What do we need to do - and who do we need to be? We are addicted to prediction, desperate for certainty about the future. But the complexity of modern life won’t provide that; experts in forecasting are reluctant to look more than 400 days out. History doesn’t repeat itself and even genetics won’t tell you everything you want to know. Ineradicable uncertainty is now a fact of life.
-
Reality Is Not What It Seems
- The Journey to Quantum Gravity
- Written by: Carlo Rovelli
- Narrated by: Roy McMillan
- Length: 6 hrs and 11 mins
- Unabridged
-
Overall
-
Performance
-
Story
From the best-selling author of Seven Brief Lessons on Physics comes a new audiobook about the mind-bending nature of the universe. What are time and space made of? Where does matter come from? And what exactly is reality? Scientist Carlo Rovelli has spent his whole life exploring these questions and pushing the boundaries of what we know. Here he explains how our image of the world has changed throughout centuries.
-
-
Exceptionally Excellent
- By chander shekhar jain on 22-08-19
Publisher's Summary
What if there were a way to turn occasional, sporadic transactions with customers into long-term, continuous relationships - while simultaneously driving dramatic improvements in operational efficiency? What if you could break your existing trade-offs between superior customer experience and low cost?
This is the promise of a connected strategy. New forms of connectivity - involving frequent, low-friction, customized interactions - mean that companies can now anticipate customer needs as they arise or even before. Simultaneously, enabled by these technologies, companies can create new business models that deliver more value to customers. Connected strategies are win-win: Customers get a dramatically improved experience, while companies boost operational efficiency.
In this book, Nicolaj Siggelkow and Christian Terwiesch reveal the emergence of connected strategies as a new source of competitive advantage. With in-depth examples from companies operating in various industries, Connected Strategy identifies the four pathways - respond-to-desire, curated offering, coach behavior, and automatic execution - for turning episodic interactions into continuous relationships. The authors show how each pathway creates a competitive advantage, then guide you through the critical decisions for creating and implementing your own connected strategies.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
More from the same
What listeners say about Connected Strategy
Reviews - Please select the tabs below to change the source of reviews.
-
Overall
-
Performance
-
Story
- Amazon Customer
- 02-02-21
truly a must listen
this is the next Good to Great or Lean Start Up. perfectly researched, segmented, and with applicable worksheets. when you think about how early adopters of a lean method advanced their careers, Connected Strategy can do this for yours.
-
Overall
-
Performance
-
Story
- Michael J Birdsall
- 20-01-21
A good starting point
it's a bit repetitive and takes baby steps through ideas. it's useful if you're new to using data to improve customer experience. it might be interesting if you are dealing with data projects that don't quite deliver. perhaps the most useful is the implication that data is a strategy decision owner by the c suite