Whatever your age or occupation, wherever you live, developing your knowledge of what culture is and how it works and becoming more self-aware of how you interact with people of other cultures has day-to-day practical applications. Like social and emotional intelligence, cultural intelligence is one of the skillsets you will need to survive and thrive in the changing world ahead.
In Cultural Intelligence in Plain English, psychologist, author, and educator Terry Erle Clayton offers plain-English explanations and insights into what culture is and how it works, the latest thinking on intelligence and how those ideas come together as cultural intelligence, why it matters in today's diverse world, and what to watch out for when you are getting "the CQ pitch". We are all members of not one but many cultures. Nation states, religions, social classes, professions, the Rotary Club - these and more are all cultures, some big, some small. Wherever you live, whatever your work, you come into contact with multiple cultures on a daily basis. By raising our own cultural intelligence even just a little, we can negotiate better deals, resolve workplace conflicts, and build better communities at home and abroad. The real benefit of cultural intelligence is what you learn about yourself. Be prepared to learn more about your own capacity for patience, tolerance, ambiguity and uncertainty, resilience, acceptance, and the beauty in small things and small moments.