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Exactly What to Say

The Magic Words for Influence and Impact

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Exactly What to Say

Written by: Phil M. Jones
Narrated by: Phil M. Jones
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₹199 per month after 3 months. Renews automatically. Cancel anytime. Offer ends 15 July, 2026 at 11:59 PM IST.

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Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers. He has trained more than two million people across five continents and 56 countries and coached some of the biggest global brands in the lost art of spoken communication. In 2013, he won the British Excellence in Sales and Marketing Award for Sales Trainer of the Year, the youngest-ever recipient of that honor. He has also written a series of best-selling books and developed a number of Online training courses that have enrolled tens of thousands of members around the world. Phil divides his time between London and New York.

©2017 Phil M. Jones (P)2017 Phil M. Jones Communication & Social Skills Consumer Behaviour & Market Research Management & Leadership Marketing & Sales Negotiating Sales Self-Help Product Marketing Social Impact Business Communication Skills
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like the content and small size and hopefully would help me looking forward...thanks for the book and effor taken

Short and easy to understand

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it gives many good suggestions but it finishes in one go. Too small. may be more examples relating to different scenarios like business, relationship etc might be added

Nice Suggestion but too short

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information in this book is great but I wish I would get more information from this book never the less it's a good information to know about

wish I would get more information

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So good to listen this book, however would have been thrilling if some more elaboration would have been there with more examples. still this book is so insightful I cannot think of less than 5stars. thanks team audible for bringing such a nice piece of work . And, thanks to author. well done 👏

Great piece of work

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The book keeps it crisp and to the point, it is more of a quick reference sheet.

To the point

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