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Exactly What to Say
- The Magic Words for Influence and Impact
- Narrated by: Phil M. Jones
- Length: 1 hr and 14 mins
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Publisher's Summary
Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.
Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers. He has trained more than two million people across five continents and 56 countries and coached some of the biggest global brands in the lost art of spoken communication. In 2013, he won the British Excellence in Sales and Marketing Award for Sales Trainer of the Year, the youngest-ever recipient of that honor. He has also written a series of best-selling books and developed a number of Online training courses that have enrolled tens of thousands of members around the world. Phil divides his time between London and New York.
What listeners say about Exactly What to Say
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- Blessing
- 17-05-21
Simple & Practice
Written in Plain English, Easy to Apply, Easy to Remember with Examples, Easy Communication ideas.
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- Muhammad Idrees
- 04-07-21
Great piece of work
So good to listen this book, however would have been thrilling if some more elaboration would have been there with more examples. still this book is so insightful I cannot think of less than 5stars. thanks team audible for bringing such a nice piece of work . And, thanks to author. well done 👏
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- parthapratim
- 26-02-19
Easy to implement
Simple and practical, that's what I was looking for. This is also short so you could visit again and again.
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1 person found this helpful
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- Yagnesh
- 26-07-20
To the point
The book keeps it crisp and to the point, it is more of a quick reference sheet.
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4 people found this helpful
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- REHMAT A.
- 28-10-22
Try to remember most of it all the time
precise set of word for day to day life.
as the author says- use them in multiple scenario. then only you will see the outcome.
listening to the book is like listening to the author.
enjoyed the book
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- Conquer Group
- 27-03-21
Crisp and to the point 1 hour content. Must read.
Way better than lots of sales program which are long and boring. loved it. Best part is it is a short read (listen)
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1 person found this helpful
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- Mohtashim khan
- 01-03-24
Very to the point explained
Good keynotes to include in our formal communication to make it more fruitful .over all great book
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- KUNAL AMBEGAONKAR
- 18-08-21
Short and easy to understand
like the content and small size and hopefully would help me looking forward...thanks for the book and effor taken
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- Amazon Customer
- 04-07-23
A great Book to start with.
It was a great and quick book. There are so many eays tips which can be followed. This is by no means a final guide but rather a guide to exercise and get better. Should be listened twice even if you're making notes, without which it may not yield results as expected.
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- Vasu
- 28-01-19
wish I would get more information
information in this book is great but I wish I would get more information from this book never the less it's a good information to know about
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3 people found this helpful