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How One Fast-Food Chain Keeps Its Turnover Rates Absurdly Low

Written by: Bill Taylor
Narrated by: Fleet Cooper
Length: 7 mins
Categories: Business & Money, Commerce

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Publisher's Summary

Many of us who are hungry for the latest dispatches from the war for talent look to Silicon Valley. We want to know Google’s secret to hiring the best people or Mark Zuckerberg’s one tip for hiring employees. But in a world where most companies don’t operate on the frontiers of digital transformation, and most employees aren’t tech geeks or app developers, our appetite for unconventional talent strategies should probably extend to more conventional parts of the economy. Like, say, an amazing fast-food chain called Pal’s Sudden Service.

©2016 by the President and Fellows of Harvard College, All Rights Reserved (P)2016 Audible, Inc.

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  • AIROLF
  • 19-06-18

marvelous story!

Great business lesson about keeping your employees happy and educated. Pick for potential and attitude, not existing skill.

2 people found this helpful