Négociation complexe: Manuel de résolution de conflits difficiles
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Négociation complexe: Manuel de résolution de conflits difficiles
Narrated by:
Shirley Dhinn
Buy Now for ₹504.38
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Narrated by:
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Shirley Dhinn
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Written by:
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Marwan Mery
Menace, mensonge, débordement émotionnel, manipulation, mauvaise foi, rapport de force défavorable, profils difficiles, contrainte...
Dans un contexte de crise et de pressions multiples, les négociations, quelles qu'elles soient, se sont considérablement complexifiées. Cet ouvrage procure les techniques éprouvées pour préparer, conduire et clôturer efficacement les négociations difficiles et détaille les ressorts psychologiques essentiels à la résolution de conflit. L'auteur y livre ses secrets, outils et anecdotes, issus de son expérience de négociateur mondialement reconnu.©2022 Editions Eyrolles (P)2023 W.F. Howes Ltd
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