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  • Never Split the Difference

  • Negotiating as if Your Life Depended on It
  • Written by: Chris Voss, Tahl Raz
  • Narrated by: Michael Kramer
  • Length: 8 hrs and 7 mins
  • 4.7 out of 5 stars (1,384 ratings)

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Never Split the Difference

Written by: Chris Voss, Tahl Raz
Narrated by: Michael Kramer
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Publisher's Summary

Brought to you by Penguin.

THE HUGE INTERNATIONAL BESTSELLER

A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.

Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.

©2016 Chris Voss (P)2019 Penguin Audio

Critic Reviews

"Riveting." (Adam Grant)

"Stupendous." (The Week)

"Brilliant." (Guardian)

What listeners say about Never Split the Difference

Average Customer Ratings
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Hostage negotiations

Great practical experience explained in succinct way. I’m gonna use the one page template for my day to day negotiations

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win a deal

Master mind every deal as big deal, from experience of smart agents of life now.

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Fabulous

I had read this book and was so moved with it that I needed to listen. Did not disappoint in the very least. Delves into human psychology and how words can influence people. Masterpiece

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Underrated

I loved the tricks and tips .
i think this book is underrated and should be a must read for someone interested in human physcology.

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  • Overall
    5 out of 5 stars

Insightful

Excellent book to hone the negotiation skills.
thankyou . Loved the way it is narrated and great to make notes and refer in day to day walk of life.

enjoyed the process of listening and making notes .

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    5 out of 5 stars
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    5 out of 5 stars

An Outstanding Book to Understand Negotiation

This is an outstanding book that will help the Reader understand the dynamics of negotiation - especially the human and psychological aspects.

It challenges many well regarded negotiation strategies of Robert Fischer and other experts on the subject, and does so in a logical and convincing manner.

The book teaches simple but powerful skills and strategies to negotiation with power.

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    5 out of 5 stars

Should have got this book earlier

This is your friend by the side as you navigate through your day, every day. When everybody is there with a "deal making" mindset, you need to be prepared as, this book explains, "you fall to your highest levels of your preparation".

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    4 out of 5 stars
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    4 out of 5 stars

Great tips from an expert

Chris truly comes out as an expert in his area and the numerous examples he has given in case studies across different chapters displays the principles of negotiation very well. However, at places the concepts did seem overly extended and the same message could have been conveyed in a crisper manner. I would recommend this book to anyone who is not tuned to be a good negotiator or has a soft approach. Expert negotiators will also like it, but may counter argue against some of the principles. Lastly, I will give five stars for the narration of the book. In the beginning, the voice tone sounds a little too authoritative for comfort but gradually as the book picks up pace, the tone actually makes a lot of sense given the topic of the book.

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    5 out of 5 stars

One of the best books I read.

Great insights and great narration. Very useful techniques. Pure Gold. Not to be missed. Tips never heard before.

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Crisp concise and gripping

A very useful book for everyone doing any negotiation that includes everyone under the sun.

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