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Shodh se pata chalta hai ki jab aap phone per jawab dete hain, to saamne-wala vyakti aapka kaha aakhiri shabd yaad rakhta hai, isliye apna naam sabse aakhir mein bolein aur uthate huye surr mein bolein. Uthata huaa surr vah hota hai, jismein aap apni aawaz ka volume aur tone dono upar uthate hain. Aisa karne per 86 pratishat log aapka naam yaad rakh paate hain, jabki naam pehle lene par sirf 6 pratishat log hi aapka naam yaad rakh paate hin. Aur apne naam ko uthate huye surr per hi khatm karein. Isse sunane-wala aapko apna naam batane ke liye prerit hota hai aur aapke beech tatkaal sambandh sthapit ho sakta hai. Waise itna jaroor dhyan rakhein ki apne naam ka uchcharan sahi se karein. Atah phone par is prakaar jawaab dein: ‘XYZ Company… Main Allen’. Aise mein kabhi bhi main Allen bol raha hoon ka istemaal na kare kyonki phone per yah spasht hota hai ki aap bol rahe hain. Jaisa agar aap kisi ki taraf chalkar jaate hain, to yah nahin kehte hain ki ‘Main Allen hoon, aur chal raha hoon’. Yahi tareeka aap telephone par baat karte samay bhi apnayein. Telephone par baat karna bhi ek kala hai. Atah aap upar bataye huye tareeke se baat karke saamne-walon ke prati sakaraatmak mahaul bana sakte hain aur wo aapke prati aakarshit honge aur aapki baaton per kam tark ke saath sehmat ho jayenge.
©2007 yright 2007, Allan Pease; Hindi translation copyright 2007, Manjul Publishing House Pvt. Ltd. (P)2020 Audible, Inc.

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