The Art of Saying No

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

This audiobook is a vital tool for anyone who wants to become more aware of their body language as well as learn how to read and analyze verbal and nonverbal clues of others.  

What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!) In business, they rise swiftly to the top of the corporate ladder. What is their "Midas touch?"

Are you sick of procrastinating, losing focus and leaving projects unfinished? Do you feel overwhelmed by your responsibilities and unable to control the chaos of your day? Do you feel you could be more productive if only you knew how to manage your time?

Discover the powerful way to transform your relationships with friends, loved ones, and even coworkers, with proven strategies that you can put to work immediately on improving the way you communicate with anyone in any environment. 

For decades we've been told that positive thinking is the key to a happy, rich life. "F*ck positivity," Mark Manson says. "Let's be honest, shit is f*cked, and we have to live with it." In his wildly popular Internet blog, Manson doesn't sugarcoat or equivocate. He tells it like it is - a dose of raw, refreshing, honest truth that is sorely lacking today. The Subtle Art of Not Giving a F*ck is his antidote to the coddling, let's-all-feel-good mind-set that has infected modern society and spoiled a generation, rewarding them with gold medals just for showing up.

No skill is more important in today's world than being able to think about, understand, and act on information in an effective and responsible way. What's more, at no point in human history have we had access to so much information, with such relative ease, as we do in the 21st century. But because misinformation out there has increased as well, critical thinking is more important than ever. These 24 rewarding lectures equip you with the knowledge and techniques you need to become a savvier, sharper critical thinker in your professional and personal life.

Dating Essentials for Men contains the best dating advice for men available. It is overflowing with tested, proven information that will help you identify your goals for dating - and achieve them; face your fears and soothe your anxiety; develop naturally powerful inner game; talk to women with confidence; test for interest; understand what women want in a man; successfully use online dating; stay out of the friend zone; and much more. 

'It's thought that between 70 and 90 percent of GP consultations are related to stress.' This has to change. Dr Rangan Chatterjee knows this better than anyone. As a practising GP he's seen firsthand how stress affects his patients and has found simple but effective methods to help them. Now he's on a mission to show that combating stress is easier than you think. He shows how a small change in the way you approach your body-mind relationship's purpose can help you lead a more fulfilled, calmer life.

How to learn effectively when you have to be both the teacher and student. Work smarter and save yourself countless hours. Self-learning is not just about performing better in the classroom or the office. It’s about being able to aim your life in whatever direction you choose and conquering the obstacles in front of you.

You might think laziness, lack of willpower, and/or low motivation are to blame for the fact that you aren't achieving your goals. But fascinating research in the field of psychoneuroimmunology has revealed another, far more likely possibility. One with the potential to transform your life in a dramatic way.

As creators of Google Ventures' renowned 'design sprint', Jake and John have helped hundreds of teams solve important problems by changing how they work. Building on the success of these sprints and their experience designing ubiquitous tech products like Gmail and YouTube, they spent years experimenting with their own personal habits and routines, looking for ways to help individuals optimise their energy, focus and time. Now they've packaged the most effective tactics into a four-step daily framework that anyone can use to systematically design their days.

Finish What You Start is a unique deep dive into the psychology and science of accomplishment, productivity, and getting things done. It takes a thorough look at why we are sometimes stuck and gives detailed, step-by-step solutions you can start using today. Every phase of finishing and following through is covered, and even productivity pros will be able to learn something new. Above all else, this is a guide to better understanding your brain and instincts for optimal results. 

The 48 Laws of Power by Robert Greene is the ultimate guide to putting yourself in a place of power. It is about knowing your weakness, playing on your strengths, and manipulating your enemies. It is the guide to get if you are wanting to raise your ranks in your office or business. Note: This is a summary of The 48 Laws of Power, not the original book.  

In his classic guide to understanding the opposite sex, Dr. John Gray provides a practical and proven way for men and women to improve their communication and relationships by acknowledging the differences between them. Once upon a time Martians and Venusians met, fell in love, and had happy relationships together because they respected and accepted their differences. Then they came to Earth and amnesia set in: They forgot they were from different planets.