Get Your Free Audiobook

After 30 days, Audible is ₹199/mo. Cancel anytime.

OR

Publisher's Summary

Design doesn't have to be complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics.

Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious - even liberating - audiobook, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization.

The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time.

The Design of Everyday Things is a powerful primer on how - and why - some products satisfy customers while others only frustrate them. 

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2013 Don Norman (P)2018 Hachette Audio

Critic Reviews

"Even classics can be updated and improved.... Highly recommended." (Choice)

"This book changed the field of design. As the pace of technological change accelerates, the principles in this book are increasingly important. The new examples and ideas about design and product development make it essential reading." (Patrick Whitney, dean, Institute of Design, and Steelcase/Robert C. Pew professor of design, Illinois Institute of Technology)

"Twenty-five years ago The Design of Everyday Things was instrumental in orienting my approach to design. With this latest revised and expanded edition, Don Norman has given me a host of new ideas to explore as well as reminding me of the fundamental principles of great and meaningful design. Part operating manual for designers and part manifesto on the power of designing for people, The Design of Everyday Things is even more relevant today than it was when first published." (Tim Brown, CEO, IDEO, and author of Change by Design)

What listeners say about The Design of Everyday Things

Average Customer Ratings
Overall
  • 4.5 out of 5 stars
  • 5 Stars
    59
  • 4 Stars
    19
  • 3 Stars
    2
  • 2 Stars
    0
  • 1 Stars
    1
Performance
  • 4.5 out of 5 stars
  • 5 Stars
    51
  • 4 Stars
    10
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Stars
    1
Story
  • 4.5 out of 5 stars
  • 5 Stars
    48
  • 4 Stars
    14
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    1

Reviews - Please select the tabs below to change the source of reviews.

Sort by:
Filter by:
  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Bible for UX

This book should be the first book which every designer should read in the beginning of his career. This book will change your complete perspective towards experience design.

2 people found this helpful

  • Overall
    5 out of 5 stars

Love it!

I appreciate the pauses and the narration. For a self help book to get you engrosed is something!

1 person found this helpful

  • Overall
    1 out of 5 stars
  • Performance
    1 out of 5 stars
  • Story
    1 out of 5 stars

Refund! Audion isn't playing

This audiobook isn't playing after 40 sec. Either resolve the issue or return my credits!

Sort by:
Filter by:
  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • CD3748
  • 21-05-19

The book works well in this format

I've just started it but it's an easy listen, and the book works well in this format. There are references to images/etc, but not too many and the concepts work as narration. Very useful to be able to multi-task and read it this way. A+

21 people found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • Ivelisse Capellan
  • 07-01-19

Amazing book!

This book is an amazing guideline for every designer. Every concept is explained beautifully and also developed with daily common devices. I recommend this book 300% to not only product designers but product managers and engineers as well.

13 people found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • sammy k
  • 01-09-19

Designers Start Here (missing visual references)

This book is a must-read for anyone getting into UX/ Product Design or any leader or CEO of a Product company! I would say, start with this book... it'll make everything that comes after easier to understand and really ties concepts together on a base level. Some chapters were difficult to get through, because of the amount of detail and I would advise to skip those if you don't think they relate to you. My one qualm was that Audible does not provide any visual resources - so that when the narrator references "fig. 2.3" for instance... you have no idea what visual is being talked about - and for me these were important pieces of missing information. So Audible, if you see this, please think about creating a way to view visual references or at least gain easy access to them!

43 people found this helpful

  • Overall
    4 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    4 out of 5 stars
  • Tara
  • 12-03-20

Thought provoking - 4.5

A thought provoking view on the design of everyday things; why do we design technology and expect the humans to accommodate the technology instead of the other way around? The narrator is highly engaging and perfect for this book. The half point deduction is due to the author repeatedly pointing out the differences and updates made in this version compared to his initial book; as a new reader, such elaborations are lost to me and detract from the actual content. I highly recommend this book to anyone, and not just to designers, analysts, and/or engineers.

4 people found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    5 out of 5 stars
  • James Endicott
  • 22-10-19

Still a must read

There's a reason that this is the definitive book on design. The book will give you a new perspective on things you design as well as an understanding of why you find things frustrating.

3 people found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • I. Martins
  • 09-07-19

Essencial book to understand design around us

One of the Best books that I ever "read", very easy to follow even if a bit technical sometimes. Excellent narration.

3 people found this helpful

  • Overall
    5 out of 5 stars
  • Ray Raasch
  • 15-08-20

Loved it!!

This book gave me a brand new perspective on the world and new avenues of thought in how I design systems and processed. Extremely valuable, highly recommend.

1 person found this helpful

  • Overall
    4 out of 5 stars
  • Anonymous User
  • 18-07-20

good book

it was a good book but got a little boring in the middle. didn't keep me hooked. perhaps it went into too much detail. perhaps.

1 person found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • Camron Lupton
  • 02-06-20

Incredible!

As an App Developer / Graphic Designer I've found this book incredibly practical and informative; which very often can result in boring and difficult to consume content, that was not the case. Don left me engaged with his pacing and analogous way of describing concepts. Would recomend for anyone regardless if the content would be practical in their career.

1 person found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    4 out of 5 stars
  • Linda
  • 15-02-20

Good Stuff

I wish I had read this years ago when I designing software, systems and databases. I learned most if this out. But there are still some great insights.

1 person found this helpful

Sort by:
Filter by:
  • Overall
    5 out of 5 stars
  • Performance
    3 out of 5 stars
  • Story
    5 out of 5 stars
  • W.
  • 02-05-19

Audio quality issue

Great narrator giving life to book and very easy to understand but poor audio quality, voice sounds distorted.

3 people found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    4 out of 5 stars
  • Lekan
  • 20-09-19

very informative

found it very technical in parts but still understandable. book didn't have a natural flow so one should take it as reference guide than a story of design thinking.

2 people found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • Oliver Spearing
  • 02-07-20

Thoroughly enjoyed.

A book for all inventors, designers and creative thinkers. I learnt a lot. Thank you Don.

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • primaamorhw@netscapeonline.co.uk
  • 07-06-20

A UX essential

loved it, it was really informative and, more importantly, made me think about how to approach and how to go about my designs.

  • Overall
    4 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    4 out of 5 stars
  • Amazon Customer
  • 19-02-20

Excellent overview of design

Very useful for non designers, but sometimes felt it could be a bit more concise.

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • Ace Ken
  • 16-02-20

Common sense

Great book going into detail on common sense that is not so common to get the best out of the book I believe you should be working on a project and apply as you listen

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • Amazon Customer
  • 17-01-20

Great for a product designer

Essential reading for any product designer, professional or student. Many of the things highlighted are vital for good product design.

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • Wojtek
  • 22-11-19

Truly beautiful book

One of the best books I have read recently. Had no idea that design process can be so complex and fascinating at the same time. Anyone who crate things should read this book.

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • Amazon Customer
  • 17-10-19

For every Designer and student of Design!

Excellent book on design - design thinking, user experience, human centred design, product design, product development, usability... with dozens of real life examples. By one of the leading names in the design industry and ‘father of UX’ (Apple, HP, Neilson Norman Group). Updated in 2013 the principles in this book will stand the test of time for decades to come. Norman also wrote Living with Complexity and Emotional Design.

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • Jealous Andy
  • 19-08-19

The best book about design you need to read!

Very useful for all design disciplines. Great resource to learn about the Double Diamond design process.

Sort by:
Filter by:
  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • Jacques Leemans
  • 17-11-20

A must read for any engineer, designer or leader

The principals taught in this book can be applied to almost any company, large and small, and in any industry. Fantastic book that has stood the test of time.

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • Roberto Deoliveira
  • 30-04-19

Bought it twice!

This book is SO good. I believe it’s a must. I bought the kindle version and audio. Love it! Will read again and again.