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  • The Making of a Manager

  • What to Do When Everyone Looks to You
  • Written by: Julie Zhuo
  • Narrated by: Karissa Vackers
  • Length: 7 hrs and 32 mins
  • 4.5 out of 5 stars (89 ratings)

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The Making of a Manager

Written by: Julie Zhuo
Narrated by: Karissa Vackers
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Publisher's Summary

Random House presents the audiobook edition of The Making of a Manager by Julie Zhuo.

No idea what you're doing? No problem. Good managers are made, not born.

Facebook VP Julie Zhuo remembers the moment when she was asked to lead a team. She felt like she’d won the golden ticket - until reality came crashing in. She was just 25 and had barely any experience being managed, let alone managing others. 

Her coworkers became her employees overnight, and she faced a series of anxiety-inducing firsts, including agonising over whether to hire an interviewee, seeking the respect of reports who were cleverer than her and having to fire someone she liked. Like most first-time managers, she wasn’t given any formal training and had no resources to turn to for help. It took her years to find her way, but now she’s offering you the shortcut to success.

This is the audiobook she wishes she'd had on day one. Here, she offers practical, accessible advice like:

  • Don’t hide thorny problems from your own manager; you’re better off seeking help quickly and honestly.
  • Before you fire someone for failure to collaborate, figure out if the problem is temperamental or just a lack of training or coaching.
  • Don’t offer critical feedback in a ‘compliment sandwich’ - there’s a better way!

If you’re looking to be promoted or in your first decade of management, this is your go-to guide.

©2019 Julie Zhuo (P)2019 Random House Audiobooks

What listeners say about The Making of a Manager

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Awesome content... very practical

practical content with scenarios well explained. Recommended even for individual contributors and must for managers

1 person found this helpful

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I found a mentor in a book

Leadership teams of every single company should have this book in their Welcome Kit.

Leaders with more experience may be able to pick up new tips and stories from the books and apply them to their problems.

New managers who are afraid to ask tough questions about managing a team, for fear of losing their job, should pick this book right away.

Making of a Manager, if read and put to practice can put many leadership coaches out of job. Alternatively, aspiring coaches should pick this book and make a 30-day training program for new managers based on the book, it will sell like hot cakes.

Author starts the book by addressing that Managers are not born but made. Then she goes on to give effective tips to make a great manager.

She addresses that a great manager is the one whose team thrives in success and addresses real challenges like - giving and receiving feedback, hiring, meetings, making processes etc.

It's a no non-sense content rich book which has effective techniques you can apply as-is while resolving day-to-day problems.

For example:
1. What questions you must ask in a weekly catch-up
2. How to find your team's personality

She also speaks about how to manage yourself which is massively ignored in companies.

The chapter on 'Hiring' is by far the best handbook on recruitment I have ever read. Author says that one of the few exceptional skills a Manager must posses is hiring great leaders and then goes on to explain how.

I finished this book on audible and placed an order for a physical book coz the book felt more like a mentor. I can imagine myself turning to her techniques and stories when I face similar hurdles while managing a team, company or myself.

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Engaging, practical and tactical

This book is a great read if you are a manager or even an individual contributer. It keeps you engaged, has very little jargon, makes a significant point in every chapter. I wish I had read it sooner.

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Best listen for new techno managers

One of the best audiobooks I have listened to. The narration is neat and clear. lot of lessons to learn and may overlapped with my experiences.

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Good story for people starting out to be a manager

nice engaging information about how you can become a manager and multiply your team's productivity.

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awesome

This is one of must try those who want to beome true leader. lot insights and tips can be easily relative

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Loving It!!

Clear, Crisp, and Simple. Things are explained in very simple way which makes listening more enjoyable.

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Best book for new managers

We are never taught how to be a good manager in our school or college. This book tagged care of it. Could understand and relate to everything.

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amazing read.

This book was really amazing. you get a lot of insight about how tough and challenging the job of a manager is. The speaker's voice was amazing as well.

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  • Sutrisno
  • 14-01-22

Excellent tool for people managers

Regardless your experience in managing a team, this is a playbook of sorts to remind us of some important values in the art of management.

Content is quite straight to the point. No jargon, no technicalities. Just a very humanistic approach in story telling and bringing across key points that matter.

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  • Jeff Pearce
  • 18-05-21

Every manager should read this!

Whether you agree with the ideas in here or not, it’s a great perspective on management and the scenarios that can arise. It offers wisdom from years of experience. Highly worth reading for new managers!

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  • Laura Jackunaite
  • 23-01-21

Perfect

Very great book for new managers - great examples, simple explanations. I especially loved stories about 1 to 1 meetings.

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  • Patrick Semple
  • 14-06-19

Thoughtful & entertaining

I'm not a manager, I'd though that maybe one day I would want to be. But listening to this book is the first step I've taken towards considering it for my career. This book has cause me to pause and really consider it.

As a non manager, it has been eye opening and revealed a lot into how my manager sees me. Hopefully the takeaways I've gotten from this book will help me in my day to day whether I want to be a manger or not.

👍 I'll probably read this again.

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  • Sara
  • 27-01-20

good and practical book on management

I related to Julie's stories a lot and took lots of great tips. Definitely worth reading/listening to

1 person found this helpful

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  • Luke C
  • 03-02-23

Personable, engaging and enjoyable.

Well written, easy to finish, perfectly narrated and easily personalised to own management role. I enjoyed it from start to finish. I learned a lot from Julie's experiences and I will be recommending to my management reports.

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  • Anonymous User
  • 03-01-23

Great really helpful

Relevant chapters
Good examples
Start up Language I understand
Modern leadership skills
The book is very relatable

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  • Alemu Jack
  • 30-11-22

Perfect Go To Management Book

Such clear guidelines and principles to of what to expect, do and aim for. I’ve listed to it twice now and will be listening again in a few month to see how much of this I’ve taken onboard and where to further improve.

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  • LMC
  • 29-11-22

Some very good tips, but too much Silicon Valley

I listened to this book for pointers on what to do when moving into management for the first time. There are several excellent chapters that provides sound, workable ideas – I made extensive notes from these, and they absolutely rate five stars. But much of the book focusses on working with massive teams in a tech environment, which doesn't have the universal applicability of the other sections. In addition, the book's tone is very American, which could jar on this side of the Atlantic (e.g. Julie Zhuo refers to her staff members as 'reports', which would be a massive no-no). There are also a lot of anecdotes and examples that could be prefaced, 'This one time, at Facebook...'. The narration is fine, but I had to switch to 1.5x speed due to its languorous progress.

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  • Ernestas
  • 16-11-22

One of the best books

If you have a small or a large team this books is 100% must have!!!

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  • Jason
  • 31-07-22

Just what I needed

As an incoming new business leader at a tech company, I found this book not only just what I needed but a lot more!

Julie has put together a great bible here and although I’m a long way off mastering all these teachings I’ve already (pre-taking over) got a LOT I plan to execute on! I even got a hard copy just to highlight & note all the useful parts for reference in the future!

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  • Thomas
  • 04-04-22

Great for anyone looking to boost skills

It took me a chapter to really get into it but I got hooked and found it is an excellent listen with great advice. would highly recommend to anyone looking to boost their managerial skills or for someone looking to step up their career.

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  • Bob
  • 27-02-22

Simple to understand and actionable

Great advice and knowledge shared from Julie as always. Highly recommend if you are a manager by job title or not.

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  • Nell
  • 06-03-22

Author loses her points in autobiography.

The title of this book suggests it was written to help new managers from Zhou's experience. The book on occasion does make valuable points towards this. But these points are difficult to distil because they are so heavily wrapped in Zhou's unrelatable autobiographical stories. It is clear from the way she shares her lessons that she is banking on the people 'reading' (listening) being highly interested in social media and silicon valley. And though yes, technology (adjacent) businesses are taking the present and future, not everyone finds stories about Facebook's early beginnings all that magical, and the very vast majority of us don't benefit from "on days when you don't feel so great, just remember that blog post you wrote the other week may change someone's life". Zhou overestimates how enchanted her peers - or those interested in management - are with social media, and dresses her practical lessons in far too many silicon valley anecdotes.

She does have valuable insight, and I feel she would have really benefitted from clearly separating her wisdom from her experiences; either by writing two separate books, or dividing her book in chapters that were purely one or the other, rather than a constant mix of the two. This is purely because many of her experiences are not relatable and so end up clouding the universal point she's possibly trying to make.

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  • Michelle Cooke
  • 03-06-19

So relevant!

So many great tips on managing, motivating, and coordinating teams, with great examples and case studies thrown in to highlight some of the theory. Based on the authors experience as a young new manager of a small team, growing into a passionate and experienced manager of many at Facebook. Great book.

1 person found this helpful

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  • Bistrometicdrive
  • 22-10-22

Very helpful for new to mid level managers

Lots of stories resonated with me in my journey as a manager. it's helpful to listen to Julie's lessons in her trials and errors, and most of the lessons hold true in real world management. Each person's unique quality impacts your management style. Not all good managers are the same, yet the things we experience and love are all similar. It is overall a journey of growth in understanding oneself and understanding all others around us.