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The Truth about How Uber's App Manages Drivers

Written by: Alex Rosenblat
Narrated by: Fleet Cooper
Length: 11 mins
Categories: Business & Money, Commerce

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Publisher's Summary

Since Uber was founded, in 2009, its workforce has continued to grow exponentially: 400,000 drivers are considered “active” on the Uber platform today, and 1.1 million drivers are active on the platform globally. The company manages a large, disaggregated workforce of “driver-partners” that deliver a relatively standardized experience to passengers, while simultaneously promoting drivers as independent entrepreneurs whose work is characterized by freedom, flexibility, and independence.

"The Truth about How Uber's App Manages Drivers" is from hbr.org, published on April 6, 2016

©2016 by the President and Fellows of Harvard College, All Rights Reserved (P)2016 Audible, Inc.

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