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Think Fast, Talk Smart: Communication Techniques

Written by: Stanford GSB
  • Summary

  • Join Matt Abrahams, a lecturer of Strategic Communication at Stanford Graduate School of Business, as he sits down with experts in the field to discuss real-world challenges.

    How do I send my message clearly when put on the spot? How do I write emails to get my point across? How can I easily convey complex information? How do I manage my reputation? Whether you’re giving a toast or presenting in a meeting, communication is critical to success in business and in life.

    Think Fast, Talk Smart provides the tools, techniques, and best practices to help you communicate more effectively.

    © Stanford GSB
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Episodes
  • Nov 22 2022

    When it comes to negotiating and managing conflict, Professor Michele Gelfand says it’s time to get creative.

    Everybody has wants and needs. So what do we do when our priorities compete with those of other people? According to Gelfand, a professor of organizational behavior, negotiations and conflict management are exercises in creative problem-solving, ones where we look for ways to not only get what we want, but for those on the other side of the table to get what they want too. “The best negotiators tend to be the most creative,” says Gelfand.

    In this episode of Think Fast, Talk Smart, Gelfand joins Matt Abrahams to discuss how creative communication can help us find solutions where everybody wins.

    Read part one of our interview with Gelfand here

    More resources:

    How Culture Affects Communication Styles

    Threatening Language

    Why The Pandemic Slammed Loose Countries

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    12 mins
  • Nov 8 2022

    As Professor Jesper Sørensen sees it, a winning strategy is the result of conversations, not commands.

    Sørensen says strategy can be directed from the C-suite, but it doesn’t have to be. “Lots of great strategies are discovered,” he says, “they're discovered because the leaders were able to listen to their frontline workers or their frontline managers.” A more iterative approach, says Sørensen, helps companies adapt their strategy to an ever-changing landscape.

    In the latest episode of Think Fast, Talk Smart, Sørensen joins host and lecturer Matt Abrahams to discuss how organizations can use better communication to craft better strategies.


    Additional resources:

    Making Great Strategy: Arguing for Organizational Advantage, by Jesper B. Sørensen Glenn R. Carroll

    Class Takeaways: Crafting and Leading Strategy: Five lessons in five minutes — Professor Jesper Sørenson teaches how to create and implement a successful business strategy.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    24 mins
  • Oct 25 2022

    What’s the secret to coming up with good ideas? For Jeremy Utley, it’s about generating as many as possible. 

    The director of executive education at the Stanford d.school, Utley says, “very few problems we face in business or in life have a single right answer.” All ideas — the good, the bad, and the ugly — are “a necessary input to an innovation process,” and an essential step in getting to solutions that will actually work.

    In this episode of Think Fast, Talk Smart, Utley and host Matt Abrahams explore how we can focus less on finding the “right” answer and open ourselves up to more innovative ideas.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    22 mins

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  • Kelli Scott
  • 02-11-22

Amazing

Just what i needed I love this as I aspire to be a speaker this is helping me so much!

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  • Matt
  • 23-07-22

Advice you can use

I just stumbled on this podcast today and I’m already 6 episodes down.

Take a listen and then apply what you learn