Forget everything you thought you knew about college support. Marquette's hidden curriculum is more than just academics.

In this episode, Kelly Albrecht, CARE Team Case Manager, and Zabrian Oglesby, Assistant Dean of Students, get real about the invisible systems and people that remove student roadblocks, from first-gen challenges to crisis management and CARE teams. If you’ve ever wondered who actually “does the intentional care work on campus,” this is your inside look at the stewards behind student success.

Does your university truly support students, or do invisible obstacles hold them back? Find out which critical gaps Marquette bridges for students, parents, and even staff, plus the stories that seldom get told.

Episode Highlights:

13:49 – Don’t ever forget that. Even if you make a mistake, even if you have a setback, that does not mean you are not a successful Marquette student because you do belong here, and we're going to help you get back on track.

25:57 – Students aren't numbers. They're individuals, and we uphold that all the time. For the spirit of equity, some of those folks need more unique support. Now that student is a junior and is thriving and doing amazing things. That was another time to me where I knew I could hand the care of someone, some individual student, to another person and not feel like it was going to fall. Nobody was going to drop that ball.

22:39 – That was like seeing that in action, seeing that happen. I was like, only at Marquette. That is a Marquette moment where we made that happen. I, in that moment was like, I'm not exactly sure what to do here, but I know we can do something right. But that student is going to go on to do amazing things with their life, and I was just proud of being a part of Marquette University in that situation.

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