002 - Fail-Proof Formula for Responding to Customer Complaints (minisode) cover art

002 - Fail-Proof Formula for Responding to Customer Complaints (minisode)

002 - Fail-Proof Formula for Responding to Customer Complaints (minisode)

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About this listen

 Responding to customer complaints can overwhelm any business owner - especially when they say things like "can you give me a referral for someone that is like you but cheaper". Yeah, it happens and it sucks. Instead of writing ALL the things you *think* you want to say, try this formula for responding to customer complaints.
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