#05 How we make difficult decisions: A business framework
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About this listen
“The goal is to reach mutual understanding and agreement, not to win.” - Janel Torkington
Oh hey, a mini-episode on how we do business differently at Strange Birds!
This decision-making framework works magic because:
- It invites you to rep the viewpoint of the other person
- It transforms the conflict from you vs me to us vs the problem
- It clarifies the difference between a principled objection and a preference
- It kicks things off and wraps things up with [brief] feelings
It's inspired by the Quaker model of consensus. We met at a Quaker uni (Earlham College) way back in the day. Despite neither of us being Quaker, the way we structure our co-op is heavily influenced by the (very smart) way they make group decisions.
Get yerself a ready-to-roll version of this decision-making framework here: https://strangebirds.kit.com/decision-making-framework
If you take it for a spin, please please please let us know how it goes!! We're super curious if it helps you make your way through tricky biz conversations.
- (00:00:06) - How We Decided to Publish Our Podcast on Spotify
- (00:05:05) - A Real Talk About Feelings
- (00:09:58) - How to Have a Difficult Conversation About a Business Decision