113. Pivot Fast: How Small Coffee Companies Win Against Big Chains
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113. Pivot Fast: How Small Coffee Companies Win Against Big Chains
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About this listen
SUMMARY:
This episode centers on how independent coffee shop owners can stay agile, challenge old habits, and make strategic decisions that drive long-term growth. Aaron, Ben, and Drew open with real stories from operating in Belize—power outages, broken AC, and the realities of running shops in a tropical environment. Those challenges set the stage for a deeper discussion on why small coffee companies have a unique advantage: the ability to pivot quickly.
The team talks through examples ranging from shifting to energy drink soda guns to save tens of thousands, to rethinking when repairs stop being smart and a full equipment replacement becomes the better move. They highlight how many owners stay stuck in "single-shop thinking," even when they've grown to multiple locations, and how that mindset can block opportunities and cost savings.
Minute by Minute:
00:00 Welcome Back to Belize
02:13 Strategic Decision-Making in Coffee
06:11 Innovative Solutions and Cost Savings
10:12 Challenging the Norms in Business
14:10 The Importance of Agility and Adaptation
18:09 Embracing Change and New Ideas