4: Bridging Technology and Banking: A Conversation with Sean Durkin

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4: Bridging Technology and Banking: A Conversation with Sean Durkin

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In this episode of Caplin Connects, John Ashworth, CEO of Caplin, speaks with Sean Durkin, Director of EFX at First Citizens Bank, about his journey from software engineer to leading electronic trading initiatives in banking. Sean reflects on career lessons from early roles at FSS Spectrum, Charles River, and Silicon Valley Bank and shares insights on implementing FX technology, balancing client needs across segments, and integrating platforms post-acquisition. The conversation covers the evolving role of humans in an AI-driven trading world, the importance of holistic client relationships and the strategic priorities shaping the next 18 months in EFX.

Time stamps

03:06 Learning from early career experiences
06:04 Transition to Charles River and Silicon Valley Bank
11:47 Product management and client needs
19:45 Impact of AI and technology in finance
21:04 Client relationships and holistic service
29:45 The SVB/First Citizens transition
36:04 Reflections on career journey and advice
40:00 The future of banking and integration

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