4 - Securing Stakeholder Allyship

Failed to add items

Sorry, we are unable to add the item because your shopping basket is already at capacity.

Add to cart failed.

Please try again later

Add to wishlist failed.

Please try again later

Remove from wishlist failed.

Please try again later

Follow podcast failed

Unfollow podcast failed

4 - Securing Stakeholder Allyship

Listen for free

View show details

About this listen

In this episode, we examine the challenge of improving Customer Experience in an organization where CX hasn't been a priority. Bibi explores gaining buy-in from leaders by showcasing the financial impact of CX, factoring in existing company dynamics and involving functional leaders in CX strategy co-design. This episode is a gem for new CX leaders.

Did you know that you can also read CX To Go episodes as published articles, watch them as videos on YouTube, and discuss them on our community forum? Find all of these options at thepodpirenetwork.com/cx/cxtogo.

No reviews yet