Episodes

  • Google Guaranteed: What the Badge Means and How to Get It

    Google Guaranteed: What the Badge Means and How to Get It
    Apr 4 2026
    The green Google Guaranteed badge got replaced with a blue Google Verified badge in October 2025, and the money-back guarantee is gone. Lauren and Honor explain what actually changed, who qualifies, and how to get approved.
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    6 mins
  • Google Local Services Ads: What They Are and Whether Your Business Qualifies

    Google Local Services Ads: What They Are and Whether Your Business Qualifies
    Mar 31 2026
    Local Services Ads sit above everything else on Google and charge per lead instead of per click. Lauren and Honor break down how they work, what they cost by industry, and which SLO County businesses actually qualify.
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    6 mins
  • Fake Google Reviews: How to Spot Them and What to Do About It

    Fake Google Reviews: How to Spot Them and What to Do About It
    Mar 29 2026
    Got a suspicious 1-star review on your Google Business Profile? Lauren and Honor walk through how to spot a fake, how to report it through Google's three channels, and why your public response matters more than the report itself.
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    5 mins
  • Why Your Business Isn't Showing Up on Google Maps

    Why Your Business Isn't Showing Up on Google Maps
    Mar 27 2026
    You Google your business name and get nothing. Lauren and Honor break down the 7 most common reasons businesses disappear from Google Maps — from unverified listings to wrong categories — and how to fix each one yourself.
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    6 mins
  • Google Business Profile: The Complete Setup Guide

    Google Business Profile: The Complete Setup Guide
    Mar 26 2026
    Your Google Business Profile is probably the first thing customers see. Lauren and Honor walk through how to claim, verify, and fully set up your profile — from the sections most people skip to photos, posts, and reviews.
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    6 mins
  • How to Optimize Your Google Business Profile in 2026

    How to Optimize Your Google Business Profile in 2026
    Mar 26 2026
    You set up your Google Business Profile. Now what? Lauren and Honor break down the monthly routine — categories, photos, reviews, Google Posts — that turns a basic listing into your best source of local customers.
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    6 mins
  • How to Get More Google Reviews (Without Begging)

    How to Get More Google Reviews (Without Begging)
    Mar 25 2026
    You know Google reviews matter. But asking for them feels awkward. Lauren and Honor break down the simple three-step system — timing the ask, making it stupidly easy, and responding to every single one. Plus what to do when a bad review lands.
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    6 mins
  • What I Keep Seeing Every Time I Take Over a DIY Website

    What I Keep Seeing Every Time I Take Over a DIY Website
    Mar 10 2026
    After taking over enough GoDaddy, Wix, and Squarespace sites, the problems start looking familiar before I even open the editor. Honor walks Lauren through the patterns nobody warns you about — invisible headings, template traps, emotional attachments, and the lock-in they designed on purpose.
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    6 mins