AI in Action: How Waters Corporation is Transforming Service Operations with Ryan Makely
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AI in Action: How Waters Corporation is Transforming Service Operations with Ryan Makely
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About this listen
In today's episode, Ryan Makely, Senior Director of Service Enablement at Waters Corporation, joins Sidney Lara to discuss how Waters is using AI to transform service operations. Ryan shares insights on Waters’ internal AI Council, the "buy vs. build" debate, and how tools like Aquant’s Service CoPilot are improving efficiency and reducing costs.
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