Eric Housh and Zack Terry dig into a real implementation with a university fundraising team sitting on a database of over 100,000 donor records — and no reliable way to know who to call first. The problem wasn't missing data. It was that the data lived in silos across HubSpot, making it nearly impossible to surface the right relationships at scale.

Zack walks through how FSM used HubSpot's data agent to pull together contact history, giving records, family relationships, and event attendance into a single scoring output — high, medium, or low — so the team could stop guessing and start making targeted outreach decisions. The result is a system that applies senior staff expertise automatically across thousands of records.

This episode is for any nonprofit, development team, or relationship-driven organization wondering whether their CRM is actually working for them.

For the full episode video, show notes, and related resources, visit: https://loom.ly/vi7hTbc

Eric Housh and Zack Terry walk through a real Agentforce implementation at a talent placement firm drowning in routine candidate inquiries. Status update emails were scattered across inboxes, LinkedIn, and phone calls, leaving the team no time to actually place candidates.

The solution was a service agent built to retrieve live application data from Salesforce, translate internal status codes into candidate-friendly language, and flag priority candidates for human follow-up. All without exposing internal data or requiring a human in the loop.

For the full episode video, show notes, and related resources, visit: https://loom.ly/ltU25Ns

Eric Housh, Zack Terry, and Fast Slow Motion CEO and founder John Burdett sit down to announce that FSM is now offering Claude AI implementation services — not just AI features inside Salesforce or HubSpot, but Claude as a business platform in its own right.

The conversation covers what that service actually includes: AI strategy and governance, platform setup and administration, team adoption, custom agent and workflow development, data and systems integration, application review, and role-based training. John and Zack also break down what separates businesses that are getting real results from AI from those still stuck at the proof-of-concept stage.

This episode is for business owners and operators at every stage — whether you're just starting to explore AI, trying to get traction after a few false starts, or ready to make sure what you've already built is secure and built to scale.

Ready to put Claude to work in your business? Visit https://loom.ly/1j9JG40 to learn more or start a conversation with our team.