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APM PMQ (2024) Conflict Resolution (LO11)
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APM PMQ (2024) Conflict Resolution (LO11)
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11. Conflict Resolution - This podcast discusses the ability to identify and address differences between individuals and/or interest groups, and covers:
a) The sources of conflict within a project.
b) How conflict can have both positive and negative impacts within a project.
c) How conflict can be addressed in different situations (such as Thomas Kilmann Conflict Mode Instrument).
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