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Achieving Frictionless Commerce

Achieving Frictionless Commerce

Written by: Vertex
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Today’s consumers demand frictionless experiences in everything from smooth connections between digital and physical channels, to fulfillment, all the way to a speedy checkout and return process. With technology serving as the engine that powers these engagements, retail IT leaders play a critical role in delivering on those demands. Learn how you can reduce friction at your organization by listening to our 6-part podcast series, “Achieving Frictionless Commerce” with our host, a technology and business analyst, and serial founder, based in Silicon Valley, Jeremiah Owyang. Join Jeremiah as he sits down with IT experts from Vertex, a pioneer in tax technology and automation, to discuss what frictionless commerce means today, how you can discover and overcome roadblocks, and what you should do to prepare for future retail growth.2023 Economics Leadership Management & Leadership
Episodes
  • Setup Your Organization Up For Long-term Growth
    Aug 2 2022

    Welcome to Achieving Frictionless Commerce, a podcast series from Vertex developed to help IT professionals tackle friction within their organization. In this final episode, host Jeremiah Owyang, a technology analyst and entrepreneur based in Silicon Valley, is joined again by Robin Allen, Vertex’s Senior Director of Agile Program Management and Digital Transformation & Change Management, and Peter Olanday, Vertex’s Director of Consulting - Vertical Solutions. Together, the trio cover considerations for IT professionals moving forward, like today’s customer’s expectations, the next “big disruptor,” and the importance of serving as a business leader. Plus, hear how Vertex’s cloud solutions can play a part in your success. Listen to the final episode of Achieving Frictionless Commerce podcast series, brought to you by Vertex, now!

    Presented by Vertex, a pioneer in tax automation
    Learn more by visiting www.VertexInc.com

    Vertex proudly serves over 4,000 customers worldwide with distinction and provides comprehensive tax solutions that enable global businesses to transact, comply, and grow with confidence. Their software, content and services address the increasing complexities of global commerce and compliance by reducing friction, enhancing transparency and enabling greater confidence in meeting indirect tax obligations. As a result, their software is ubiquitous within our customers’ business systems, touching nearly every line item of every transaction that an enterprise can conduct. Their software is fueled by over 300 million data-driven effective tax rules and supports indirect tax compliance in more than 19,000 jurisdictions worldwide.

    Follow Vertex

    • LinkedIn @vertex-inc
    • Twitter @VertexInc
    • Facebook @Vertex Inc

    Instagram

    @LifeAtVertex

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    22 mins
  • Success Story: eBay Tackles Friction
    Jul 26 2022

    Welcome to Achieving Frictionless Commerce, a podcast series from Vertex developed to help IT professionals tackle friction within their organization. In this episode host Jeremiah Owyang, a technology analyst and entrepreneur based in Silicon Valley, is joined by eBay’s Global Head of Tax Technology, Jacqui Van der Leij. Jacqui shares how new regulations were causing friction for eBay and what her goals were for finding a tax solution that would continue to adapt over time. Hear how she worked with Vertex to find a solution on the newest episode of Achieving Frictionless Commerce, brought to you by Vertex!

    Presented by Vertex, a pioneer in tax automation
    Learn more by visiting www.VertexInc.com

    Vertex proudly serves over 4,000 customers worldwide with distinction and provides comprehensive tax solutions that enable global businesses to transact, comply, and grow with confidence. Their software, content and services address the increasing complexities of global commerce and compliance by reducing friction, enhancing transparency and enabling greater confidence in meeting indirect tax obligations. As a result, their software is ubiquitous within our customers’ business systems, touching nearly every line item of every transaction that an enterprise can conduct. Their software is fueled by over 300 million data-driven effective tax rules and supports indirect tax compliance in more than 19,000 jurisdictions worldwide.

    Follow Vertex

    • LinkedIn @vertex-inc
    • Twitter @VertexInc
    • Facebook @Vertex Inc
    • Instagram @LifeAtVertex
    Show More Show Less
    22 mins
  • A Deeper Dive: Reduce Friction with Tax Tech
    Jul 19 2022

    Welcome back to the Achieving Frictionless Commerce podcast series from Vertex, developed to help IT professionals tackle friction within their organization. On today’s episode, host Jeremiah Owyang, a technology analyst and entrepreneur based in Silicon Valley, is joined again by Peter Olanday, Vertex’s Director of Consulting - Vertical Solutions, to take a deep dive into how tax affects the level of friction your organization faces. Peter shares frustrations that IT professionals experience when tax is not correct, and gives examples of friction that could exist on the IT side. He gives some worse-case scenarios he has seen and explains how IT experts can work with their tax counterparts to meet their software needs. Hit play and enjoy the new episode of Achieving Frictionless Commerce, brought to you by Vertex!

    Presented by Vertex, a pioneer in tax automation
    Learn more by visiting www.VertexInc.com

    Vertex proudly serves over 4,000 customers worldwide with distinction and provides comprehensive tax solutions that enable global businesses to transact, comply, and grow with confidence. Their software, content and services address the increasing complexities of global commerce and compliance by reducing friction, enhancing transparency and enabling greater confidence in meeting indirect tax obligations. As a result, their software is ubiquitous within our customers’ business systems, touching nearly every line item of every transaction that an enterprise can conduct. Their software is fueled by over 300 million data-driven effective tax rules and supports indirect tax compliance in more than 19,000 jurisdictions worldwide.

    Follow Vertex

    • LinkedIn @vertex-inc
    • Twitter @VertexInc
    • Facebook @Vertex Inc
    • Instagram @LifeAtVertex
    Show More Show Less
    22 mins
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