In this episode, Micah Smith sits down with Geoff Cronin, former CEO of Capgemini Canada and now a strategic advisor to Tangentia. Geoff breaks down what executives want to hear when you pitch them on AI initiatives.

He explains why technology for the sake of technology fails almost every time. He shares how to frame outcomes in business language that resonates. He also discusses the real risks of shadow IT in the LLM era and why your human capital model must transform for AI to deliver value.

Practical and grounded advice from someone who has sold to, advised, and operated as an executive.

A century of change is arriving in five years. Most organizations are responding by making their industrial age models slightly more efficient, and that is the problem.

In this episode, Micah Smith sits down with Mihir Shukla, Chairman and CEO, Automation Anywhere, and Nancy Hauge, Chief People Experience Officer at Automation Anywhere. Together, they have written The Five-Year Century, a book on what it actually means to lead through this moment.

The conversation covers why revolutionary tools applied to broken frameworks change very little. What resistance to AI really signals, and how trust changes the equation. Why the industrial age kept more human capability out of work than it ever asked for. And why every person in an organization is about to get a promotion with AI.

If you lead people, make decisions, or are figuring out where to go from here, this one is for you.

You've got the platform and executive buy-in, but do you have the people to deliver on agentic AI?

In this episode, Micah Smith and Kate Ressler talk with Mike Reynolds, Business and Technology Executive at KeyBank, about what it actually takes to build, retool, and upskill automation teams for the shift from task-based RPA to goal-driven agentic AI.

Mike shares how he invests in his team to build automations, how those citizen developer skills are evolving for the agentic era, why ideas that were rejected years ago are now greenlit, and the leadership mindset required to invest in people when the pressure is on short-term results.

Whether you lead an automation team, build solutions, or are figuring out what skills to invest in next, this one's for you.