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Ever wish your home could flex with real life—injuries, illness, toddlers, workouts, flu season, or just wanting to stay put without sacrificing style? That’s the heartbeat of our conversation with accessibility consultant and realtor Jackie Haddon, whose rare mix of SRES, CAPS, universal design expertise, and clinical social work reframes the whole “aging in place” debate. We dig into the words that shut people down, the stories that change minds, and the practical fixes that quietly prevent falls, cut future costs, and keep dignity front and center.
Jackie shares the deeply personal ALS story that pulled her from running a mental health agency into housing advocacy, design, and certification. We unpack what really derails independence—one-inch thresholds, tight bathrooms, misplaced outlets—and how caregiver-informed planning avoids expensive do-overs. For builders and remodelers, Jackie offers a powerful shift: it’s not upselling, it’s stewardship. If a client’s goal is staying 20 years, ethics and economics both say “design for it now.” For realtors, we talk about making accessibility discoverable in the MLS with standardized features and clear definitions so families can finally search for what they need.
We also look ahead: ADUs as elegant downsizing options, multigenerational housing as a rising norm, and policy incentives pushing Type A accessibility beyond ADA. Jackie’s standout example is a luxury multigenerational home that hides accessibility in plain sight—artful grab bars, generous wet rooms, beautiful finishes—proving safety can be stunning. Whether you’re a homeowner, contractor, designer, or part of the sandwich generation, you’ll leave with practical language, smarter checklists, and a new lens: universal design isn’t about age, it’s about being human.
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