In this episode of The Asset Performance Podcast, host Wim Vancauwenberghe speaks with AI and reliability engineering expert Tom Rombouts of I-care Group, on how AI can support rather than replace human expertise in maintenance. Rombouts explains "human-centric AI" as technology designed to work alongside people, enhancing human strengths like strategic vision, ethical judgment, and creativity. AI excels at analyzing large datasets to predict potential equipment failures, but the real value lies in combining AI’s analytical power with human insight for nuanced decision-making in maintenance and reliability.

Rombouts also addresses the challenges of AI adoption, stressing the need for cultural and organizational readiness to integrate AI effectively without overwhelming teams. Traditional methods like Failure Mode and Effects Analysis (FMEA) can be enhanced by AI, making them more dynamic and data-driven, while indispensable human skills in complex problem-solving, leadership, and change management remain essential. AI, he argues, should be seen as a partner that frees up human workers for strategic and value-driven tasks, helping companies achieve sustainable growth by harnessing the combined power of human and artificial intelligence.

In this episode of the Asset Performance Podcast, we delve into the pivotal roles of asset management and technological innovation in the water sector. Cindy Vermeire, Director of Distribution and Supplies, brings over two decades of experience to her oversight of maintenance, asset management, and investments within the drinking water network. Filip Vancoillie, responsible for asset and process management, emphasizes translating high-level strategies into actionable plans, integrating digital solutions to achieve operational excellence.

A significant challenge addressed is managing water losses across a vast network of over 34,000 kilometers of main pipes. Through strategic data use and digital technology implementation, such as sensors and digital customer meters, leakages are detected and managed more efficiently. The episode also highlights the importance of engaging the workforce in the transformation process and emphasizes the significance of data reliability, effective communication, and storytelling in driving organizational change within the water sector.e

In this episode of the Asset Performance podcast, join us as we sit down with Stephen Timms and Ty Levine from Sigga, an independent software vendor specializing in connected worker solutions for maintenance organizations, particularly those using SAP. Host Wim Vancauwenberghe explores Sigga's mission to elevate maintenance technicians as unsung heroes within organizations.