Banks Never Ask That: How to Spot Scams Before It’s Too Late
Failed to add items
Add to cart failed.
Add to wishlist failed.
Remove from wishlist failed.
Follow podcast failed
Unfollow podcast failed
Banks Never Ask That: How to Spot Scams Before It’s Too Late
-
Narrated by:
-
Written by:
About this listen
In this episode of Beyond the Balance Sheet, hosts Vince Coglianese and Patricia Ferrick speak with Paul Benda, Executive Vice President for Risk, Fraud, and Cybersecurity at the American Bankers Association. Paul explains how rapidly evolving fraud schemes, fueled by artificial intelligence, deepfakes, stolen personal data, and large-scale global scam networks, are making it increasingly difficult for consumers to distinguish legitimate communications from criminal attempts. He highlights the ABA’s national efforts, including the “Banks Never Ask That” campaign, tools for information sharing among banks, and collaboration with government agencies and international partners. Through vivid examples, Paul details today’s most common scams, the psychological tactics criminals use, and the proactive steps banks and consumers can take to reduce risk. The episode emphasizes the importance of vigilance, multi-factor authentication, and rapid reporting, while also looking ahead to future challenges and emerging global cooperation to fight fraud.